Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marcelino Parubi

Shrub Oak,NY

Summary

Versatile and results-driven professional with a proven track record at Joseph General Construction Corp., excelling in customer service and team leadership. Demonstrated ability to enhance operational efficiency and customer satisfaction, coupled with expertise in data management and a strong work ethic. Achieved significant improvements in team performance and service standards through effective decision-making and collaboration.

Overview

7
7
years of professional experience

Work History

Construction

Joseph General Construction Corp.
01.2018 - Current

Assisted skilled tradespeople with various tasks, including material handling, site preparation, and equipment operation. Gained hands-on experience in using power tools, measuring materials, and following safety protocols to maintain a secure work environment. Worked efficiently in a team to complete projects on time while adapting to changing job site demands. Demonstrated strong physical stamina, attention to detail, and a willingness to learn new skills in the construction industry.

Operational Manager

Slice Pizzeria
02.2023 - 01.2025
  • Successfully managed and scheduled delivery drivers, ensuring optimal coverage and timely deliveries. Consistently monitored performance, providing guidance and support to ensure that all delivery duties exceeded expectations, resulting in high customer satisfaction and on-time performance. Proactively addressed any issues, ensuring smooth operations and maintaining high standards of service.
  • Efficiently managed front-end operations at a busy pizzeria, balancing in-person customer service with handling phone orders. Developed strong multitasking skills by simultaneously taking orders, processing payments, and addressing customer inquiries. Provided friendly and professional service, ensuring a smooth and positive experience for both dine-in and takeout customers.

Cashier

Acme Fresh Market
11.2021 - 05.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Lakeland High School
Shrub Oak, NY
06-2023

Skills

  • Customer service
  • Customer assistance
  • Decision-making
  • Data management

  • Cleaning and sanitizing
  • Team collaboration
  • Work ethic and integrity
  • Team leadership

Languages

Albanian
Native or Bilingual

Timeline

Operational Manager

Slice Pizzeria
02.2023 - 01.2025

Cashier

Acme Fresh Market
11.2021 - 05.2022

Construction

Joseph General Construction Corp.
01.2018 - Current

High School Diploma -

Lakeland High School
Marcelino Parubi