Marcelino Soto
Riverview,FL
Summary
- 34 Years experience in commercial print production.
- Proficient in Windows, Excel, MS Word, Adobe Acrobat Pro ,and other PC based graphics programs as well as the Internet.
- Outstanding managerial, analytical, organizing, and problem solving capabilities. Also proficient and knowledgeable in all types of digital printers and copiers.
Overview
35
35
years of professional experience
Work History
Operations Manager Production Services
Yeshiva University
11.2003 - 11.2019
- Managed all mail and package services as well as print and copy services for the University and its affiliated schools.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Manager, Xerographic Department
National Reprographics
01.1992 - 11.2003
- Assigned work to supervisors and associates to insure proper work flow through department
- Called customers to extend deadlines and coordinated with other departments to insure deadlines were met
- Assigned shift and vacation schedules as well as reconciled employee time cards
- Mediate with union personnel during employee grievance procedures
- Order materials and supplies from vendors as needed
- Perform monthly and year end inventories
- Supervise and train all new production staff.
Branch Supervisor
G.S.O. Graphics
01.1988 - 01.1992
- Supervised Branch Office reporting directly to Vice President of Production
- Assigned and Coordinated work between Diazo Print department, Xerox department, as well as Photo department at main office
- Administered to walk in accounts and COD customers
- Reconciled all daily cash and credit card receipts as well as branch petty cash receipts
- Assigned work and shift schedules as well as vacation schedules for supervisors and all branch personnel
- Insure that all billing generated at the branch was sent to main office daily
- Insure all equipment was at optimum efficiency calling in technical and support personnel whenever necessary.
Production Coordinator
Marsden Reproductions
01.1985 - 01.1988
- Opened and inspected all orders arriving at production desk and assigned order to proper production department
- Coordinated work between Photo, Diazo Print, Large Format Xerox, Offset and Production Departments
- Worked closely with customers and sales reps to insure production requirements were met.
Education
Brooklyn College
01.1976
Alexander Hamilton Technical H.S.
01.1966
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Operations Manager Production Services
Yeshiva University
11.2003 - 11.2019
Manager, Xerographic Department
National Reprographics
01.1992 - 11.2003
Branch Supervisor
G.S.O. Graphics
01.1988 - 01.1992
Production Coordinator
Marsden Reproductions
01.1985 - 01.1988
Brooklyn College
Alexander Hamilton Technical H.S.