Marcelino A. Salguero
PetSmart
Woodland Hills,CA
1
Language
7
years of professional experience
Experienced Pet Groomer and Salon Professional with extensive hands-on expertise in animal care specialized breed trims, and high-volume salon operations. Proven track record in training mentoring, and onboarding salon staff while driving adherence to strict safety standards, coat preparation techniques, and customer satisfaction. Seeking to leverage advanced echnical skills and coaching passion as a Distric Services Trainer (DST) to instruct Grooming Academy students, to uphold PetSmart salon excellence
Work History
Salon Experience Lead
6 Years 2 Months
Leadership & Associate Development: Onboarded, trained, and mentored salon staff—including guiding bathers through stylist certification and recommending top talent for academy training—while providing input on performance reviews, promotions, and daily task management.
Pet Parent & Customer Service: Delivered high-quality customer service by managing bookings, resolving client concerns, promoting wellness solutions, and driving customer retention and repeat appointments.
Salon Operations & Safety: Performed full grooming services while maintaining strict cleanliness, safety, and humane pet care standards in full compliance with corporate policies and animal welfare protocols.
Sales & Store Support: Drove salon sales and key productivity metrics through service recommendations and cross-departmental collaboration
Resident/ Community Manager
2 Years 7 Months- On site apartment complex management
- Promptly respond to customer enquiries in person, or via phone.
- Manage the security of the building (camera surveillance, patrol property)
- Daily operations such as submit services requests, post rents, Maintain proper housekeeping of property etc.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
Merchandise Operations Leader
1 Year 1 Month- Management of all merchandise that is received, priced, stocked accordingly.
- Ensure equipment is organized and maintained according to operating standards of excellence (OSC)
- Manage all especial or other projects as assigned and assume responsibilities as leader on duty (LOD) as needed
- Manage the return to vender and hazardous waste process are managed per Petco policies
- Completed store resets for special seasonal updates.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Maintained store assets with effective loss prevention strategies.
Education
- Automotive Engineering
High School Diploma
(one year)
Skills
Managed work efficiently across Microsoft Office and Google Suite.
Handled document
spreadsheet
and communication tasks in Microsoft Office and Google Suite.
Adapted smoothly between Microsoft Windows 10 and Mac OS X environments.
Additional Information
- AWARDS AND HONORS , Graduate with honor- John Marshall Senior High 07/2016 Graduated from High School with High Honors, GPA 3.5. .
Languages
Spanish
Native or Bilingual
Timeline
Salon Experience Lead
PetSmart
08.2020 - CurrentRead More
Merchandise Operations Leader
Petco Animal Supply Inc
09.2019 - 10.2020Read More
Resident/ Community Manager
Linder & Associates
06.2019 - 01.2022Read More
Universal Technical Institute
from Automotive Engineering
Read More
John Marshall Senior High School
High School Diploma
Read More