Marcell Gandhi
Houston
Summary
Dynamic, results-oriented Associate Manager with proven success in driving sales and operational efficiency. Specialized in visual merchandising, inventory management, and team leadership/development within the retail sector, consistently striving for sales growth.
Overview
14
14
years of professional experience
Work History
Associate Manager
Williams Sonoma Inc / Pottery Barn
Houston
03.2025 - Current
- Facilitate daily operations and team management at a leading home furnishings retailer generating over $14 million in volume, guiding the team through a best year at over $16 million.
- Executed inventory management processes to maintain stock levels and product availability.
- Support visual merchandising initiatives to create impactful store displays and layouts.
- Analyze lowest performing departments and address merchandising and inventory challenges to resolve.
- Manage hiring, onboarding, and training processes for all talent.
Train associates in design, visual merchandising, and omni-channel strategies. - Supervise customer service activities in store to achieve World Class Service
- Conduct regular performance reviews and touch bases with direct reports to assess progress.
Executed development plans addressing identified areas for improvement. - Facilitated the development of staff by providing training, coaching, and feedback.
- Analyze financial reports (P&L, Scorecard, and Department Totals) to identify trends and areas for improvement.
Assistant Manager
Polo Ralph Lauren
Houston
09.2014 - 03.2025
- Directly managed 20 to 30 employees in men's department.
Oversaw an additional 60+ employees storewide to ensure operational efficiency. - Communicated directly with district and general manager to maintain current merchandising standards.
Strategically planned and executed sell-through initiatives to optimize business performance. - Increased sales penetration in the men’s department from 38% to 57%.
- I was on a dedicated team for store openings and remodels across eight projects, enhancing overall execution efficiency. Led execution of men's department and stockroom organization.
- Oversee payroll and track time and attendance for all staff.
- Conceptualize unique merchandising techniques that maintain store integrity.
- Streamlined replenishment process to enhance efficiency and accuracy of inventory management.
Led RFID implementation within store to support optimal inventory tracking and control. - Cross-trained across all job duties during general manager’s absence, encompassing time and attendance, operations, human resources, analytical planning, and additional responsibilities.
- Formulated development plans guiding supervisors and associates toward advanced roles.
- Supply constructive feedback to mitigate or clarify existing inefficiencies to improve business productivity
- Assisted in developing strategies for merchandising and layout optimization in men's department.
Store Opening Coordinator
Haggar
Houston
01.2012 - 09.2014
- Coordinated new store openings and relocations for optimal cost and time efficiency.
Collaborated with Vice President of Stores, contractors, and merchandisers to streamline projects.
Partnered with district manager and store opening team to enhance operational efficiency. - Opened locations in Mercedes, Round Rock, Grapevine, Gonzalez, and El Paso.
- Contributed to opening of two initial Canadian locations located in Ontario and Ottawa.
- Optimized shipment processing workflow to alleviate pressure on store team and deliver more efficient solutions.
- Manage relocation and fixture drops across multiple locations, liaise between store personnel and contractors.
General Manager
Haggar
Houston
01.2012 - 09.2014
- Increased year-to-date sales for the Katy Mills location from -5% in August to +16% by year-end.
- Controlled shrink for 2013 at less than .01%
- Improved YTD rankings in all areas, including CVR, ADS, UPT, Margin, and ROV.
- Earned 11 KAS recognitions for exceptional sales performance.
- Trained in all facets of general store manager responsibilities, including payroll, staff management, corrective actions, and inventory control.
- Mentored four associates, advancing them to supervisory and management positions
- Managed store openings in both district and surrounding regions.
Education
Finance / Philosophy
Baylor University
Waco, TX12-2012
Skills
- Visual merchandising
- Inventory management
- Payroll administration
- Customer service
- Team management
- Performance analysis
- Effective communication
- Coaching, feedback, and development plans
- Fluent in all facets of Microsoft Office
Timeline
Associate Manager
Williams Sonoma Inc / Pottery Barn
03.2025 - Current
Assistant Manager
Polo Ralph Lauren
09.2014 - 03.2025
Store Opening Coordinator
Haggar
01.2012 - 09.2014
General Manager
Haggar
01.2012 - 09.2014
Finance / Philosophy
Baylor University
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