Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcell Lujan

Spokane Valley

Summary

Compassionate and dedicated professional with extensive experience in case management, discharge planning, and peer support. Proven ability to effectively collaborate with interdisciplinary teams to develop and implement personalized care plans that ensure smooth transitions for clients and their families. Skilled in fostering parental engagement through education and support, empowering families to advocate for their children's needs. Strong teaching background, with a passion for sharing knowledge and facilitating workshops that enhance learning and community involvement. Adept at building trusting relationships, managing multiple priorities, and navigating complex systems to achieve positive outcomes for individuals and families.

Overview

10
10
years of professional experience

Work History

Case Manager

Mindoula Health
Silver Spring
11.2023 - Current
  • Conducted initial assessments to determine client eligibility for programs and services.
  • Assisted clients in setting realistic goals and developing action plans.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Identified barriers to client success and developed strategies to overcome them.
  • Provided referrals to appropriate medical, mental health, and social services.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Provided referrals to appropriate health care providers or other community resources.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Monitored client progress through regular follow-up contacts.

Individual Provider

State Of Washington
Spokane
06.2016 - Current
  • Assisted individuals with daily living activities and personal care tasks.
  • Developed and maintained client care plans in collaboration with healthcare providers.
  • Monitored and documented clients' health status and reported changes to supervisors.
  • Supported clients in accessing community resources and services as needed.
  • Provided companionship and emotional support to enhance client well-being.
  • Trained new staff on best practices for personal care and client interaction.
  • Ensured a safe environment by following health and safety protocols consistently.
  • Administered medications according to instructions from physician or nurse practitioner.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Assisted clients with activities of daily living such as meal preparation, light housekeeping and shopping.
  • Maintained a clean environment by washing dishes, laundry items, vacuuming floors, dusting furniture.
  • Observed client behaviors and documented progress notes on a regular basis.
  • Provided emotional support to clients during difficult times such as illness or death of loved ones.
  • Encouraged clients to participate in recreational activities such as reading books and playing board games.
  • Accompanied clients on outings such as movies or dinner dates.
  • Provided personal care and assistance to clients in their homes, including bathing, dressing, grooming, toileting and ambulation.
  • Demonstrated excellent problem-solving skills when dealing with challenging situations involving clients.
  • Assisted clients with maintaining good personal hygiene.

Discharge Planner

Frontier Behavioral Health
Spokane
04.2023 - 08.2024
  • Organized support groups to help families understand and support client or patient.
  • Tracked patient or client care and followed through to provide service effectiveness.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Monitored and evaluated client progress compared to measurable treatment and care plan goals.
  • Collaborated with other professionals to assess client needs.
  • Identified environmental challenges to client progress through interviews with patient and caregivers.
  • Documented services and collected required data for evaluation.
  • Performed crisis intervention, when necessary, by providing emotional support to discharged patients and family members.
  • Evaluated patient's ability to live independently or function within an assisted living facility prior to release from the hospital.
  • Facilitated referrals for follow up appointments with specialists or primary care providers post-discharge.
  • Documented discharge plans accurately in electronic health record systems for continuity of care.
  • Reviewed medical records to ensure compliance with discharge planning protocols.
  • Assessed patient needs and created individualized discharge strategies for successful transitions.
  • Coordinated patient discharge plans with multidisciplinary teams at Frontier Behavioral Health.
  • Conducted assessments to assess patient's level of functioning and identify appropriate resources upon discharge.
  • Identified any potential barriers or risks that may impede successful outcomes post-discharge.

Substitute Teacher, K-12

East Valley School District
Spokane Valley
09.2018 - 09.2020
  • Implemented lesson plans for diverse K-12 classrooms across various subjects.
  • Managed classroom behavior using positive reinforcement techniques and clear expectations.
  • Collaborated with teachers to adapt instructional materials for student needs.
  • Facilitated engaging activities that promoted student participation and learning retention.
  • Assessed student understanding through informal observations and feedback sessions.
  • Maintained a safe and inclusive learning environment for all students.
  • Communicated effectively with parents regarding student progress and classroom activities.
  • Adapted quickly to different classroom settings and teaching styles as needed.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Assisted with classroom instruction, following lesson plans and providing additional support to students.
  • Supervised lunchroom duties, playground activities, field trips and after-school programs.
  • Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects.
  • Instructed small groups or individual students who need extra help or attention.

WISe Peer Support Specialist

Frontier Behavioral Health
Spokane
10.2015 - 05.2017
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Serve as a liaison between parents and educational institutions, ensuring open communication regarding student needs and parental concerns.
  • Organize and facilitate workshops, meetings, and events to promote best practices in parenting and educational strategies.
  • Provide resources and support to parents to empower them in their roles as advocates for their children's education.

Education

Master of Science - Applied Psychology

Angelo State University
San Angelo, TX
08-2022

Teaching Psychology Certificate

Angelo State University
San Angelo, TX
08-2022

Bachelor of Science - Psychology

University of Idaho
Moscow, ID
08-2018

Master of Science - Clinical Mental Health Counseling

University of The Southwest
Hobbs, NM

Skills

  • Time management
  • Communication skills
  • Active listening
  • Conflict resolution
  • Case assessment
  • Service planning
  • Client advocacy
  • Crisis intervention
  • Documentation management
  • Resource coordination
  • Team collaboration
  • Systems knowledge
  • Goal setting

Timeline

Case Manager

Mindoula Health
11.2023 - Current

Discharge Planner

Frontier Behavioral Health
04.2023 - 08.2024

Substitute Teacher, K-12

East Valley School District
09.2018 - 09.2020

Individual Provider

State Of Washington
06.2016 - Current

WISe Peer Support Specialist

Frontier Behavioral Health
10.2015 - 05.2017

Master of Science - Applied Psychology

Angelo State University

Teaching Psychology Certificate

Angelo State University

Bachelor of Science - Psychology

University of Idaho

Master of Science - Clinical Mental Health Counseling

University of The Southwest

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Marcell Lujan