MARCELL THIGPEN
Norwalk
Summary
Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
Overview
9
9
years of professional experience
Work History
Delivery Driver
W.B. Mason
Norwalk, CT
08.2025 - Current
- Deliver office products safely and efficiently to commercial customers while consistently meeting daily route schedules.
- Load and unload merchandise while ensuring product accuracy and preventing damage.
- Perform pre-trip and post-trip vehicle inspections to maintain DOT and company safety standards.
- Verify customer orders, obtain delivery confirmations, and maintain accurate delivery documentation.
- Provide professional customer service and quickly resolve delivery concerns.
- Maintain an excellent safety record while operating in high-volume delivery environments.
- Managed timely deliveries while adhering to safety protocols and traffic regulations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Warehouse Associate/ Delivery Driver
American Heat Treating
08.2023 - 08.2025
- Performed daily vehicle inspections and maintained accurate delivery records.
- Loaded, secured, and unloaded materials while following company safety procedures.
- Coordinated deliveries to meet customer deadlines.
- Assisted warehouse personnel with shipping and receiving operations.
- Operated forklifts and pallet jacks for efficient material handling and inventory management.
- Conducted regular inspections of warehouse equipment to ensure safety compliance and operational efficiency.
- Collaborated with team members to streamline order fulfillment processes, reducing lead times significantly.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Driver
Grasso Companies LLC
09.2021 - 03.2023
- Delivered construction equipment and materials to multiple job sites.
- Loaded and unloaded heavy materials safely and efficiently.
- Maintained company vehicles and ensured equipment readiness.
- Supported field operations through dependable transportation services.
- Implemented process improvements that enhanced delivery efficiency and reduced downtime.
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to goods.
Sanitation Helper
City Carting
03.2018 - 09.2021
- Completed residential and commercial collection routes safely and efficiently.
- Worked effectively in a team environment to meet daily productivity goals.
- Maintained a strong attendance record and commitment to workplace safety.
- Operated waste collection equipment and tools, ensuring compliance with safety protocols.
- Trained new hires on safety procedures and proper waste handling techniques.
- Managed hazardous materials appropriately, adhering to strict guidelines for handling, storage, and transportation to prevent environmental contamination or harm to human health.
- Expedited trash collection process by quickly identifying which bins needed emptying at each stop along the route.
Education
High School Diploma -
Brien McMahon High School
Norwalk, CT06-2017
Skills
- Reliable professional commitment
- Reliable professional commitment
- Reliable professional commitment
- Reliable professional commitment
- Reliable professional commitment
- Reliable professional commitment
- Reliable professional commitment
- Reliable professional commitment
- Reliable professional commitment
- Reliable professional commitment
Timeline
Delivery Driver
W.B. Mason
08.2025 - Current
Warehouse Associate/ Delivery Driver
American Heat Treating
08.2023 - 08.2025
Driver
Grasso Companies LLC
09.2021 - 03.2023
Sanitation Helper
City Carting
03.2018 - 09.2021
High School Diploma -
Brien McMahon High School