Marcella Arias
Pinecrest,FL
Summary
Dynamic professional with a strong background in customer service and nursing at Baptist Memorial Hospital. Proven ability to enhance patient care outcomes through effective communication and teamwork. Skilled in cash handling and inventory management, consistently fostering a welcoming environment and ensuring operational efficiency. Committed to delivering exceptional service and support.
Overview
36
36
years of professional experience
Work History
Crew
Trader Joe’s
03.2022 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and smooth checkout processes.
- Stocked shelves and organized displays to maintain store presentation and inventory levels.
- Collaborated with team members to optimize workflow during peak hours for improved service delivery.
- Maintained cleanliness and safety standards throughout the store, contributing to a welcoming environment.
- Engaged in product knowledge training to effectively communicate features and benefits to customers.
Stay at Home Mom/manager
Self-employeed
Miami, FL
06.1994 - Current
- Coordinated budgets, monitored expenses, and managed financial records to support household activities.
- Fostered a positive environment by addressing family needs and enhancing overall well-being through personalized care.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Teacher’s Assistant
Gulliver Academy
Miami, FL
08.2005 - 06.2006
- Assisted teachers in daily classroom activities, fostering a supportive learning environment.
- Organized educational materials and resources to enhance student engagement and participation.
- Supported individual students with diverse learning needs, adapting instructional strategies as necessary.
- Collaborated with educators to implement lesson plans and monitor student progress effectively.
- Facilitated communication between teachers, parents, and students to promote academic success.
- Implemented classroom management techniques to maintain order and encourage positive behavior.
Massage Therapist
Self-employeed
Miami, FL
03.1995 - 1997
- Delivered customized massage therapy sessions to enhance client well-being and relaxation.
- Assessed client needs through thorough consultations and tailored treatment plans accordingly.
- Collaborated with clients to identify specific areas of tension and discomfort, ensuring targeted relief.
- Educated clients on self-care techniques and post-session recommendations for continued wellness.
Registered Nurse
Baptist Memorial Hospital
Miami, FL
02.1990 - 06.1994
- Administered medications and treatments according to established protocols and patient care plans.
- Collaborated with interdisciplinary teams to enhance patient care outcomes and streamline workflows.
- Educated patients and families on health management, discharge instructions, and medication adherence.
- Monitored vital signs and reported changes in patient conditions for timely interventions.
- Developed and implemented nursing care plans based on patient assessments and evolving needs.
- Mentored junior nurses in clinical procedures, patient assessment techniques, and documentation standards.
- Led quality improvement initiatives that enhanced patient safety practices within the unit.
- Facilitated training sessions on electronic health record systems to improve documentation accuracy and efficiency.
Education
Comprehensive Pilates Level 1
Peak Pilates
Jupiter, FLNo Degree - Holistic Nursing Program
Mackey Institute
Miami, FLBachelor of Science - Registered Nurse
University of Miami
Miami, FL04.1992
Skills
Customer service
Cash handling
Inventory management
Team collaboration
Time management
Communication facilitation
Massage therapy
Teamwork and collaboration
Multitasking and organization
Problem-solving
Attention to detail
Customer engagement
Timeline
Crew
Trader Joe’s
03.2022 - Current
Teacher’s Assistant
Gulliver Academy
08.2005 - 06.2006
Massage Therapist
Self-employeed
03.1995 - 1997
Stay at Home Mom/manager
Self-employeed
06.1994 - Current
Registered Nurse
Baptist Memorial Hospital
02.1990 - 06.1994
Comprehensive Pilates Level 1
Peak Pilates
No Degree - Holistic Nursing Program
Mackey Institute
Bachelor of Science - Registered Nurse
University of Miami