Marcella Black
Aptos,CA
Summary
Motivated, self-driven, driver trainer dedicated to candidate and company success. Focused on helping drivers complete courses as confident and skilled professionals while putting an emphasis on safety, efficiency and skill. Seeking to utilize over 6 years of company experience working in UTR, RTS, and my current role as driver trainer to shift focus on operations department opportunities.
Overview
12
12
years of professional experience
Work History
Driver Trainer
Amazon
San Jose, CA
10.2021 - Current
- Launched piloting Enhanced Road Test program, working directly with national program director simultaneously while station's EDV program was in it's beginning phase
- Communicated with DSP's and maintained company scheduling tasks and regulatory documents.
- Reassured all drivers were well informed of Amazon's safety regulations, SOP, and business conductivity.
- Taught practical, safe driving practices in class and via videos before having candidates drive.
- Gave constructive feedback to candidates to improve learning and progress course objectives.
- Maintained records detailing progress, attendance and program requirements.
- Updated and managed training classes and materials.
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
- Submit all applicable forms and payments, made badges and other related materials for new incoming drivers
Associate
Amazon
San Jose
3 2018 - 10.2021
- Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order deliveries.
- Hazmat certified in order to process and repackage damaged materials including storing, recording and proper disposal of hazardous and non-hazardous materials
- Worked within the OTR team with DSP drivers to debrief and perform RTS (Return to Station) functions, including reprocessing and redirecting returned packages for reintegration into future delivery cycles
- Contributed ideas on ways to improve or optimize warehousing procedures.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received deliveries, scanned packages and updated information in internal database to enable efficient delivery processing status.
- Problem solved deliveries which were returned to station.
Founder and Creative Director
Bitten Tongue Expressions
Pleasanton, CA
08.2012 - 12.2015
- Founded unique, all occasion greeting card company.
- Executed all legal aspects for implementation and operation of the new company
- Responsible for all artistic concepts, creative direction, designs, artwork photography and written content of products
- Primary marketing representative of company to potential retailers and distributors
Education
Evergreen Valley College
San Jose City College
Skills
- DOT trained
- Strong communicator
- Microsoft Office / Excel proficiency
- Results-oriented
- Metrics awareness
- Dedicated team player
- Excellent interpersonal relations with DA's
- Self-starter
Affiliations
Member of Women's Initiative Class of 2014
Timeline
Driver Trainer
Amazon
10.2021 - Current
Founder and Creative Director
Bitten Tongue Expressions
08.2012 - 12.2015
Associate
Amazon
3 2018 - 10.2021
Evergreen Valley College
San Jose City College