Marcella Edwards-Ford
Charlotte
Summary
Proactive Divisional Compensation Analyst with extensive experience in HR management, talent acquisition, and employee relations. Skilled in developing compensation packages, maintaining compliance with labor laws, and improving HR processes. Bringing a strategic mindset, strong analytical skills, and a commitment to fostering a positive workplace culture.
Overview
8
8
years of professional experience
Work History
Divisional Compensation Analyst
The Salvation Army
04.2024 - Current
- Assisted with administration of bonuses, cash incentives for home offices and executive programs.
- Collaborated with recruiters to help develop compensation packages and maintain fair employee pay levels.
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies, and internal systems to help companies update antiquated or ineffective approaches.
- Maintained strong working knowledge of Department of Labor's Fair Labor Standards Act and other regulations.
- Researched most current job trends and made recommendations to management regarding salary compensation.
- Updated personnel handbooks and individual records to keep filed accurate and detailed.
- Prepared and updated job description records for all employees across company.
- Evaluated job descriptions for proper classification under FLSA guidelines, reducing potential liability risks associated with misclassification errors.
- Provided guidance to managers on salary negotiation techniques and best practices, ensuring fair outcomes for both employees and the company.
Human Resources Manager
Keep It Moving Trucking & Logistics
01.2020 - 04.2024
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Processed employee claims involving performance issues and harassment.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
Senior Talent Acquisition Manager
Samsung Electronics of America
01.2020 - 03.2023
- Collaborated with Human Resources leadership on succession planning efforts to identify high-potential employees for key positions within the organization.
- Established strong relationships with universities and industry organizations to attract top talent through on-campus events and career fairs.
- Supported organizational growth plans through strategic workforce planning, ensuring talent pipelines aligned with business objectives.
- Reduced time-to-fill metrics by optimizing interview scheduling processes and refining assessment criteria.
- Championed a culture of continuous learning within the talent acquisition team, advocating for professional development opportunities and fostering a growth mindset among team members.
- Enhanced candidate pool quality by implementing targeted recruitment strategies and leveraging professional networks.
- Strengthened employer branding efforts, collaborating with marketing teams to create compelling recruitment materials and social media campaigns.
- Spearheaded diversity and inclusion initiatives, creating inclusive job advertisements and fostering partnerships with diverse professional groups.
- Managed a team of recruiters to deliver timely results while maintaining a high level of customer service for both candidates and hiring managers.
- Streamlined the hiring process, introducing efficient candidate tracking systems and communication tools for improved collaboration among team members.
- Conducted regular market research on industry trends and competitor activities to inform future talent acquisition strategies.
- Provided data-driven insights on recruitment performance metrics, enabling continuous improvement in talent acquisition strategies across all departments.
Sr. Talent Acquisition Consultant
Retail Business Services
08.2018 - 01.2020
- Played an integral role in the successful expansion of the organization''s talent pool by sourcing, interviewing, and placing top-tier professionals across multiple disciplines.
- Partnered with HR colleagues to streamline onboarding processes for new hires, ensuring a smooth transition into the organization.
- Implemented applicant tracking system updates that improved efficiency and reporting capabilities for the talent acquisition team.
- Developed customized recruitment marketing campaigns to attract top talent in highly competitive industries.
- Provided exceptional candidate experience throughout the entire hiring process, ensuring clear communication, timely feedback, and respectful interactions.
- Facilitated successful placements of senior-level candidates for leadership roles, ensuring a strong match between candidate skills and company needs.
- Negotiated competitive offer packages to attract and retain high-quality candidates while maintaining fiscal responsibility for the organization.
- Reduced time-to-fill by optimizing job postings, utilizing targeted recruitment channels, and leveraging professional networks.
Employee Relations Consultant/Generalist
Bank of America
02.2017 - 07.2018
- Created customized training programs that addressed skills gaps identified through performance reviews or job analyses surveys.
- Streamlined HR processes related to leaves of absence administration ensuring accurate recordkeeping compliant with FMLA requirements.
- Reduced workplace conflicts by conducting thorough investigations and mediating disputes between employees and management.
- Led cross-functional teams tasked with addressing complex employee relations issues such as harassment claims or workplace safety concerns.
- Coached supervisors on effective conflict resolution techniques, promoting a more harmonious work environment for all staff members.
- Enhanced employee satisfaction by developing and implementing effective personnel policies and procedures.
- Managed exit interviews to gain insight into areas for improvement within the organization.
- Advised managers on best practices for performance management, resulting in higher employee retention rates.
- Answered management and employee questions, interpreted contracts and resolved issues.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Education
Master of Arts - Human Resources Management
Webster University
Columbia, SC03.2011
Master of Arts - Human Resources Training & Development
Webster University
St Louis, MO03.2015
Skills
- Strong Communication Skills
- Collaboration and Teamwork
- Strategic Thinking
- Verbal and written communication
- Relationship Building
- Performance management understanding
- Continuous Improvement Mindset
- Analytical mindset
- Project management experience
- Compensation plan development
- HRIS System Knowledge
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Task Prioritization
Timeline
Divisional Compensation Analyst
The Salvation Army
04.2024 - Current
Human Resources Manager
Keep It Moving Trucking & Logistics
01.2020 - 04.2024
Senior Talent Acquisition Manager
Samsung Electronics of America
01.2020 - 03.2023
Sr. Talent Acquisition Consultant
Retail Business Services
08.2018 - 01.2020
Employee Relations Consultant/Generalist
Bank of America
02.2017 - 07.2018
Master of Arts - Human Resources Management
Webster University
Master of Arts - Human Resources Training & Development
Webster University
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