Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcella Hernandez

Las Cruces,NM

Summary


Experienced with managing complex billing processes and resolving payment discrepancies. Utilizes analytical skills to ensure accurate claims submissions and timely reimbursements. Knowledge of healthcare regulations and insurance guidelines to maintain compliance and efficiency.

Overview

12
12
years of professional experience

Work History

Medical Billing Representative

Parallon Shared Services Center
10.2024 - Current
  • Processed medical claims accurately within established timeframes.
  • Utilized billing software to ensure compliance with industry standards.
  • Assisted in resolving discrepancies related to claims.
  • Communicated effectively with management regarding billing issues
  • Adapted quickly to changes in billing regulations and procedures.
  • Actively maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Collaborated with management and team members to improve billing workflow efficiency.
  • Maintained organized records of patient information and billing documentation.
  • Supported training initiatives for new team members on billing practices.
  • Maintained HIPAA compliance while managing confidential patient data, enhancing security measures for sensitive information.
  • Stayed current with industry regulations, with online education courses to continually update knowledge on coding guidelines and best practices.

Payment Window Representatuve

Parallon Shared Services Center
07.2022 - 10.2024

Review of patients accounts that may require combined billing based on payer payment window rules

Combining of charges from one or more accounts to one account.

Requesting updated coding for the combined account.

Updating patient financial systems based on updated coding.

Add notification to PDR and PT Access Teams when combing IP to IP accounts that affect Pt Day Recon.

Medical Billing Representative

Parallon Shared Services Center
04.2013 - 07.2022
  • Assisted in resolving discrepancies related to patient accounts and claims.
  • Communicated effectively with management regarding issues
  • Collaborated with management and team members to improve billing workflow efficiency.
  • Managed a high volume of medical claims by prioritizing tasks based on due dates and urgency, preventing delays in processing.
  • Processed medical claims accurately within established timeframes.
  • Actively maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Stayed current with industry regulations, attending seminars and workshops to continually update knowledge on coding guidelines and best practices.
  • Utilized billing software to ensure compliance with industry standards.

Education

Secretarial Administration/Word Processing

Dona Ana Branch Community College
Las Cruces, NM

High School Diploma -

Mayfield High School
Las Cruces, NM
05-1986

Skills

  • ICD-10 knowledge
  • Medical billing software proficiency
  • HIPAA compliance
  • Medical billing
  • Electronic claims
  • Multitasking and organization

Timeline

Medical Billing Representative

Parallon Shared Services Center
10.2024 - Current

Payment Window Representatuve

Parallon Shared Services Center
07.2022 - 10.2024

Medical Billing Representative

Parallon Shared Services Center
04.2013 - 07.2022

Secretarial Administration/Word Processing

Dona Ana Branch Community College

High School Diploma -

Mayfield High School
Marcella Hernandez