Marcella Lozano

Understanding and enforcing employment laws and EEOC policies
Creating and reviewing company policies and employee handbooks
Providing employee training and education on nondiscriminatory employment practices
Monitoring the implementation and impact of EEOC guidelines
Acting as liaisons between employers and minority placement agencies or equal opportunity administrators
Reviewing, investigating, and resolving employee complaints and allegations of discrimination or harassment
Taking corrective action to prevent or remedy violations of EEOC policies

Handling all inquiries about company insurance and retirement benefits
Ensuring that employees receive the proper benefits package
Following up with health care providers and investment brokers
Consulting with managers and company CEOs about newly available benefits and insurance plans
Administering various employee benefit programs, such as group medical, dental, vision, life and disability insurances
Handling administration of the 401 (k) plan that is offered to temp and permanent employees
Providing benefit orientations and assisting employees with insurance related inquiries
Processing enrollments, changes and cancellations, and coordinating with payroll

Responsible for understanding the FMLA (Family Medical Leave Act) and various state regulations

Processed new and existing leaves and all daily follow-ups assigned

Determine eligibility and availability of leave time for each employee requesting leave for FMLA, State and applicable Corporate protections.

Determine and generate appropriate communications to comply with all regulations and customer procedures.

Review of medical certifications and other documents where a high level of independent judgment and critical thinking in decision making was required.

Communicate medical or absence information with other internal units such as Short Term Disability (STD).

Respond to leave questions nd issues from employees or employer contacts.

Creating policies and handbooks that detail company operations.
Emailing new hires with details about the company, including parking information, work schedules, and dress codes.
Welcoming new hires with prepared onboarding kits and an office tour.
Introducing new hires to their team members.
Providing new hires with manuals, guidelines, and passwords, as needed.
Detailing all new hires' initial tasks and answering any queries.
Ensuring new hires have the necessary technical assistance to set up their hardware and software.
Gathering and filing all paperwork related to new hires, including contracts and non-disclosure agreements.
Arranging product and company demos and presentations.