Marcella Medina
Peoria,Arizona
Summary
Proven track record in childcare and customer service, exemplified by my tenure at Wildflower Bread, where I enhanced guest experiences and resolved complaints efficiently. Skilled in meal preparation and demonstrating exceptional patience, I excel in creating positive environments for children and adults alike, showcasing reliability and empathy in every interaction. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
3
3
years of professional experience
Work History
Regular Babysitter
Self Employed Services
11.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Cared for multiple siblings simultaneously while maintaining a balanced attention to each individual child''s needs.
- Communicated positively with children and guardians.
- Demonstrated empathy and kindness to display positive character traits.
Front of House Staff Member
Wildflower Bread
05.2021 - 09.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ12.2025
High School Diploma -
Xavier College Preparatory
Phoenix, AZ05.2024
Associates in General Studies -
Rio Salado College
Tempe, AZ04.2024
Associate of Arts -
Rio Salado College
Tempe, AZ04.2024
Skills
Schedule Management
Trustworthiness and honesty
Bedtime routines
Child Supervision
Patience and Empathy
Homework Assistance
Child Development
Activity Planning
Time Management
Reliability
Childcare
Accomplishments
- Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
- Positively influenced kids with behavior issues, improving family quality of life.
Languages
Spanish
Native or Bilingual
Timeline
Regular Babysitter
Self Employed Services
11.2023 - Current
Front of House Staff Member
Wildflower Bread
05.2021 - 09.2023
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
Xavier College Preparatory
Associates in General Studies -
Rio Salado College
Associate of Arts -
Rio Salado College
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