Marcella Mortimer

Absence issues: Advising students on consecutive absences and working with them to find resolutions

Career opportunities: Providing information about job opportunities and helping students prepare and submit their resumes

Student Support : Provide guidance and support to students regarding academic, personal, and career-related issues

Collaboration: Work with faculty, staff, and administration to improve student services and address student needs

Conflict Resolution : Address student grievances and conflicts, facilitating communication between students and faculty or administration

Workshops and Training : Organize workshops or training sessions on topics such as study skills, time management and career preparation.

• Monitored curricula and course sequencing.
• Supported student social, emotional, and academic development.
• Developed tutoring program to help students excel in studies.
• Implemented retention strategies to improve outcomes.
• Analyzed student academic records to assess educational and career goals.
• Assisted students in exploring and selecting career paths.

• Introduced new methods, practices, and systems to reduce turnaround time.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee evaluations, and contract details.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Developed and maintained relationships with customers and suppliers through account development.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.