Marcella Oliveira
Ocoee,FL
Summary
Detailed Property Manager with administrative and financial analysis expertise.
Skilled at providing both tenant satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Focused on successfully handling daily operations.
Overview
19
19
years of professional experience
Work History
Property Manager
Lincoln Property Company
Celebration, FL
11.2018 - Current
- Supervised the operation and maintenance of an extensive portfolio of commercial properties at Walt Disney World, comprising various facility types such as class A offices and warehouses, with a combined area exceeding 1 million square feet.
- Oversaw all maintenance initiatives to enhance the property's overall condition and appearance.
- Responsible for property development and budget management.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping, Janitorial or security services.
- Maximized efficiency by utilizing work order system for tenant communication.
- Responded promptly to emergency situations affecting facility operations.
Assistant Business Manager
Lincoln Property Company
Lake Buena Vista, FL
08.2012 - 11.2018
- Successfully supervised operations of a property hosting 16,800 Disney cast members during the course of the year.
- Enhanced efficiency and accuracy of accounts payable process.
- Maximized efficiency by utilizing internal programs Payscan and Yardi.
- Managed the scheduling and coordination of outside resources for apartment turnover
- Assisted in scheduling for a team of over 50 employees
- Delegate tasks amongst employees
- Schedule equipment maintenance and order office and apartment turnover supplies.
Placement Assignment Supervisor/Quality Control
Price Management
Lake Buena Vista, FL
08.2005 - 08.2012
- Oversaw key aspects of daily business operations such as office administration, HR, and payroll management.
- Acted as the representative for a property management company responsible for four housing properties within the Walt Disney World College and International program
- Allocated suitable housing units for incoming cast members
- Maintained accurate and up-to-date cast members housing records
- Coordinated with external contractors to facilitate apartment turnover.
- Managed initial phone screenings to assess potential job applicants.
- Handled and organized weekly payroll information
Education
Skills
- Tenant relations
- Financial budgeting and reporting
- Project Management
- Customer service-focused
- Skilled multi-tasker
- Flexible and Adaptable
- Spreadsheet building
- Trilingual
References
References available upon request.
Timeline
Property Manager
Lincoln Property Company
11.2018 - Current
Assistant Business Manager
Lincoln Property Company
08.2012 - 11.2018
Placement Assignment Supervisor/Quality Control
Price Management
08.2005 - 08.2012