Marcella O'Neal
Topeka,KS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Family Support Specialist
Kansas Children's Service League
05.2022 - 07.2023
- Monitored individual and family progress related to established goals and regularly reviewed and updated service plans
- Intervened to assist families in modifying behaviors or conditions that promote abuse and neglect
- Advocated for children and families and connected to community resources and programs
- Screened and assessed program eligibility and identified service plan needs
- Maintained consistent contact with families and remained available for crisis intervention
- Educated families on physical health, quality medical attention and preventive health care
- Drafted reports detailing caseload status, budget requests, or changes in service plans
- Initiated new client record-keeping process, decreasing inefficiency and improving administrative operations for staff
- Developed individualized case plans and options for treatment to meet objectives.
Director of Day Center for Special Needs Adults
Seasons @FPC Clarksville
08.2021 - 05.2022
- Developed and implemented marketing strategies to promote programming
- Reviewed and evaluated new and established programs to determine their efficiency, effectiveness and compliance
- Spearheaded initiatives to contribute to growth, development and safety
- Kept up-to-date records of enrolled participants to maintain appropriate files and waiting lists
- Allocated funds and approved purchases to pay for program staff, supplies, and equipment
- Recruited, scheduled, and enrolled participants to maximize occupancy
- Prepared and submitted budget requests and grant proposals to solicit program funding
- Informed businesses, community groups, and governmental agencies about educational needs, available programs, and program policies
- Kept up-to-date records of enrolled children to maintain appropriate files and waiting lists
- Reviewed files and offered feedback and guidance to comply with policies and guidelines
- Participated in training programs, conferences and other professional development to meet licensing requirements
- Informed businesses, community groups and governmental agencies about educational needs, available programs and program policies
- Allocated funds and approved purchases to pay for program staff, supplies and equipment
- Recommended, prepared and implemented written policies and procedures to meet accreditation guidelines
- Utilized cost-efficient operational methods to keep accounts receivable current.
Teacher
First Presbyterian Church
08.2020 - 04.2022
- Managed and implemented classroom activities in alignment with student learning goals
- Delivered lesson plans and engaged with students for duration of teacher absence
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Assessed and reported on student progress and behavior
- Maintained open communication with administrators and lead teacher
- Maintained safe and healthy learning environment
- Supervised students in classrooms, cafeterias, halls, schoolyards, and on field trips
- Helped students with work and assignments
- Left notes for teachers regarding activities and student behavior
- Encouraged students to persevere with challenging tasks in preparation for advanced learning opportunities.
Administrative Assistant
First Presbyterian Church
08.2019 - 04.2022
- Supported office staff by processing correspondence, documents, and reports
- Greeted visitors upon arrival and directed guests to appropriate departments
- Filed and retrieved documents and entered company data and metrics into databases
- Filtered incoming phone calls and emails
- Organized computer files, sensitive documents, and office supplies
- Tracked, received and reconciled material orders
- Set up and maintained filing systems and basic databases
- Researched information and developed related documents and reports
- Handled sensitive and business confidential information following proper procedures
- Developed, implemented and administered departmental office systems and procedures
- Updated office calendar with new meetings, events and appointments to avoid overbooking
- Documented payments and expenses to keep financial records current
- Adapted to business' administrative needs to facilitate productive workflow
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Special Education Paraprofessional Educator
Clarksville-Montgomery County School System
01.2013 - 05.2016
- Managed and implemented classroom activities in alignment with student learning goals
- Delivered lesson plans and engaged with students for duration of teacher absence
- Assessed and reported on student progress and behavior
- Maintained open communication with administrators and lead teacher
- Maintained safe and healthy learning environment
- Supervised students in classrooms, cafeterias, halls, schoolyards, and on field trips
- Helped students with work and assignments
- Left notes for teachers regarding activities and student behavior
- Encouraged students to persevere with challenging tasks in preparation for advanced learning opportunities.
- Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student, contributing to improved academic performance.
- Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Administrative Assistant
Bluegrass Area Development District
05.2006 - 05.2010
- Supported office staff by processing correspondence, documents, and reports
- Answered incoming calls and directed messages to correct party
- Scheduled meetings and assisted in making travel arrangements
- Worked on special projects and developed strategies for important initiatives
- Organized computer files, sensitive documents, and home office supplies
- Filed and retrieved documents and entered company data and metrics into databases
- Triaged multiple tasks and competing priorities in servicing requests from senior managers
- Processed correspondence, documents, and reports to support clerical staff
- Set up and maintained filing systems and basic databases
- Tracked, received and reconciled material orders
- Researched information and developed related documents and reports
- Completed paperwork and sent to designated department or staff member for processing
- Organized material for meetings, presentations and training sessions
- Searched multiple sources to locate desired information
- Proofread business documents to check spelling, grammar and compliance with office policies
- Ordered office supplies to meet functional needs.
Administrative Assistant
Clarksvillle-Montgomery County School System
08.1997 - 04.2004
- Greeted visitors upon arrival and directed guests to appropriate departments
- Created spreadsheets and presentations for supervisors
- Assisted with capital projects planning and budgeting annually
- Maintenance of databases containing information relating to the department being supported at the time
- Supported office staff by processing correspondence, documents, and reports
- Triaged multiple tasks and competing priorities in servicing requests from senior managers
- Filed and retrieved documents and entered data and into databases
- Organized computer files, sensitive documents, and office supplies.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements.
Education
Seaman High School
Topeka, KansasBethel University
McKenzie, TennesseeSkills
- Child Development
- Motivational Interviewing
- Team collaboration
- Goal setting
- Effective communication
- Case management
- Time management
- Adaptability and flexibility
- Stress management
Timeline
Family Support Specialist
Kansas Children's Service League
05.2022 - 07.2023
Director of Day Center for Special Needs Adults
Seasons @FPC Clarksville
08.2021 - 05.2022
Teacher
First Presbyterian Church
08.2020 - 04.2022
Administrative Assistant
First Presbyterian Church
08.2019 - 04.2022
Special Education Paraprofessional Educator
Clarksville-Montgomery County School System
01.2013 - 05.2016
Administrative Assistant
Bluegrass Area Development District
05.2006 - 05.2010
Administrative Assistant
Clarksvillle-Montgomery County School System
08.1997 - 04.2004
Seaman High School
Bethel University
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