Marcella Rivas
Luling
Summary
Professional with experience in kitchen operations, focusing on equipment maintenance and food safety protocols. Regularly performed maintenance checks on kitchen appliances, ensuring optimal functionality and compliance with sanitation standards. Demonstrated effective communication skills by coordinating with front-of-house staff regarding customer orders and managing dishwashing operations through task delegation. Maintained high standards of customer service during busy shifts while fostering a collaborative team environment to swiftly resolve kitchen issues.
Overview
3
3
years of professional experience
Work History
BOH Team Member
Chick-fil-A
San Marcos
02.2022 - 05.2025
- Performed regular maintenance checks on kitchen appliances and equipment.
- Checked stock levels of refrigerators and freezers regularly to maintain an adequate supply of inventory.
- Maintained proper food handling procedures and sanitation standards to ensure safe and quality products.
- Managed dishwashing operations effectively by delegating tasks among staff members.
- Communicated with front-of-house staff regarding customer orders and special requests.
- Stored food in designated containers and storage areas to prevent spoilage.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared workstations with ingredients and tools to increase efficiency.
- Maintained a clean and sanitary work environment, conducting end-of-day cleaning procedures.
- Worked closely with team members to resolve any kitchen issues swiftly, maintaining a positive work atmosphere.
Skills
- Equipment maintenance
- Food safety
- Dishwashing operations
- Communication skills
- Active listening
- Team collaboration
- Customer service
Timeline
BOH Team Member
Chick-fil-A
02.2022 - 05.2025