Marcella Rosenboro

• Enforce hospital security and safety policies through regular patrols and surveillance, emergency response and crisis management.

• Respond to dispatch calls, including medical emergencies, patient restraint, and ambulance/helicopter arrivals.

• Conduct investigations of incidents and collaborate with Baltimore City Police and UMB Police.

• Provide information, escort services, and customer service to staff, patients, and visitors.

• Maintain accurate logs and reports of daily incidents and security activities.

• Support trauma and critical care teams by securing restricted areas and ensuring safe.

Deescalation & Conflict resolution.

• Supervised teams of security officers across multiple sites, including training, scheduling, and post inspections.
• Conducted patrols of buildings, grounds, and worksites by vehicle and foot.
• Monitored CCTV systems and identified potential risks or suspicious activity.
• De-escalated disputes, prepared incident reports, and maintained daily logs.
• Greeted and directed visitors, screened individuals for weapons and contraband, and enforced access control procedures.

• Monitored lobby areas to ensure safety and security.
• Conducted bag checks and screened individuals for weapons and contraband.
• Greeted and assisted visitors and employees upon entry.
• Patrolled parking lots and buildings to deter unauthorized activity.
• Verified employee identification for garage access control.
• De-escalated conflicts with visitors and employees to maintain a safe environment.

• Monitored courtroom activities to ensure safety and security of judges, staff, and visitors.
• Conducted inspections of individuals and belongings entering the courthouse to detect weapons and contraband.
• Provided protection for judges, employees, and court personnel.
• Escorted prisoners securely between holding areas and courtrooms.
• Locked and secured courthouse entrances and conducted routine security checks.
• Assisted the public by providing information and directions within the courthouse.
• Maintained crowd control for jurors and visitors to ensure orderly proceedings.
• Operated screening equipment including magnetometers, x-ray machines, and handheld devices to prevent unauthorized items from entering.

Conducted patrols, escorted visitors, and secured entrances/exits.