Marcella Ruiz
Mission Hills,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Dietary Aide
Maclay Health Care Center
Sylmar, California
01.2024 - 09.2025
- Prepared nutritious meals according to dietary guidelines for residents.
- Assisted with meal service and ensured proper food presentation.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with nursing staff to accommodate special dietary needs.
- Followed safety protocols for food handling and sanitation practices.
- Maintained a safe working environment by following all safety protocols.
- Operated kitchen equipment safely and efficiently.
MANAGER
Little Bee Academy
Mission Hills, USA
06.2015 - 12.2023
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Enhanced child development by implementing age-appropriate activities and learning experiences.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Contributed to positive parent-teacher relationships through effective communication and regular updates on children's progress.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Improved daycare operations by implementing efficient scheduling and staff management strategies.
- Ensured compliance with all local, state, and federal regulations regarding childcare operations and licensing requirements.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
TRUCKING DISPATCHER
Rodriguez Trucking Llc
Mission Hills, USA
01.2003 - 05.2015
- Streamlined call center processes for improved efficiency and reduced wait times.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Enhanced route efficiency by analyzing and optimizing trucking schedules and routes.
- Provided excellent customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients.
- Managed driver assignments, ensuring optimal use of resources while balancing workload and driver safety concerns.
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
- Maintained open lines of communication between drivers, warehouse staff, and customers to ensure seamless coordination throughout the shipping process.
Education
High School Diploma -
Will Rodgers Continuation High School
Van Nuys, CA06.1996
Skills
- Workforce Management
- Time Management
- Team Leadership
- Conflict Resolution
- Bilingual English/ Spanish
- CPR Certified
- Compliance regulations
- Kitchen operations
Certification
CPR Certification
Timeline
Dietary Aide
Maclay Health Care Center
01.2024 - 09.2025
MANAGER
Little Bee Academy
06.2015 - 12.2023
TRUCKING DISPATCHER
Rodriguez Trucking Llc
01.2003 - 05.2015
High School Diploma -
Will Rodgers Continuation High School