MARCELLA STEVENS
Belmont,NC
Summary
Dedicated, detail-oriented Administrative Professional with extensive experience in high demand office settings. Able to multi-task, prioritize, and handle various responsibilities ensuring the smooth and efficient operation of an office. Consistently applies business, management principles and resource allocation while promoting and selling products and services. Respected leader that supports upper management and instills a shared, enthusiastic commitment to customer service as a key driver of company goal attainment.
Overview
22
22
years of professional experience
Work History
Electrical Panel Builder
American Truetzschler
Charlotte, NC
02.2024 - Current
- Understand electrical drawings, wiring diagrams and schematics to understand panel layouts and functionality.
- Connect wires, cables and other components with control panels, ensuring proper routing and termination.
- Secure devises such as circuit breakers, switches, transformers and other electrical segment.
- Diagnose and correct any issues that arise during the assembly or testing phases to ensure the panel functions correctly. Keep the work area organized and clean to facilitate efficiency and safety.
Parts/Shipping Manager
Power Breezer dba Maxify Solutions
Charlotte, NC
04.2019 - 02.2024
- Assess operating conditions and adjusted settings to maximize performance and equipment longevity.
- Conduct diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Review technical documentation to complete equipment maintenance and repair.
- Ensure the proper disposition of all rejected materials and parts.
- Report machine and equipment malfunctions to maintenance personnel.
- Manage billing, invoices, petty cash, bank deposits, time and attendance.
- Manage office inventory and supply restocking.
- Analyze and resolve work problems, or assists workers in problem-solving.
- Recommend measures to improve production methods, equipment performance, and quality of a product.
Customer Service Representative
PrimeSourceOPC
Winston Salem, NC
05.2013 - 04.2019
- Opened, updated and maintained customer’s account on an ongoing basis.
- Attracted potential customers by answering questions and recommending products.
- Assist customers by entering and renewing final orders.
Administrative Assistant
Randstad Staffing Services
Winston Salem, NC
01.2011 - 05.2013
- Maintained a well-organized and efficient office environment, including managing office supplies, equipment, and facilities.
- Executed billing invoices, cash sales, petty cash, final reconciliation and bank deposit.
- Managed office inventory and placed purchase orders to maintain adequate stock levels.
- Performed general office duties, including answering multiple phone line systems, routing calls, delivering.
- Provided messages to staff and greeted visitors.
Legal Assistant
Hays & Potter, P.C.
Atlanta, GA
07.2003 - 06.2010
- Provided high-level legal administrative and office management support to the Office Manager and attorneys on site.
- Prepared and consolidated all legal documents required by the courts for filing and services.
- Facilitated meeting with clients and other professionals to discuss details of case.
- Directed law office activities, including delivery of subpoenas, scheduling courier and FedEx pickups.
Education
High School Diploma -
Hunter Huss High
Skills
- Front Office Management
- Billing Coordination
- Scheduling
- Vendor Management
- Shipping and Receiving
- Legal
- Salesforce
- Microsoft Office Suite
- Google Suite
Timeline
Electrical Panel Builder
American Truetzschler
02.2024 - Current
Parts/Shipping Manager
Power Breezer dba Maxify Solutions
04.2019 - 02.2024
Customer Service Representative
PrimeSourceOPC
05.2013 - 04.2019
Administrative Assistant
Randstad Staffing Services
01.2011 - 05.2013
Legal Assistant
Hays & Potter, P.C.
07.2003 - 06.2010
High School Diploma -
Hunter Huss High