Marcella Tijerino
Fort Myers,FL
Summary
College graduate with a bachelor's degree in psychology, with 8 years in customer service and office administration. Dedicated to offering exceptional assistance to team members and clients. Aiming to expand my creative skills in the health care field.
Overview
9
9
years of professional experience
Work History
Receptionist/ Veterinary Technician
Sabal Chase Animal Clinic
12.2020 - Current
- Proficiently managed receptionist duties, including answering phones, scheduling, inventory record keeping, and vital medical documentation
- Demonstrated strong veterinary assistant skills by maintaining clean and disinfected kennels, assisting in examination and surgical suites, and recording patient medical history and symptoms
- Provided exceptional patient care by administering medications and treatments, and maintaining sterilized surgical instruments and equipment, monitoring vitals during anesthesia and well-being.
Guest Advocate
Target
01.2022 - 04.2022
- Making guests feel welcome, cashier duties, floor maintenance, and ensuring the area looks neat.
Administrative Assistant
All Floors Restoration Inc
09.2015 - 08.2019
- Set up accounts payable and receivable, receptionist duties kept track of inventory, and transported floor materials.
Education
BA - Psychology
Florida International University
Miami, FL12.2023
AA - Associate in Arts
Santa Fe College
Gainesville, FL04.2022
HS Diploma -
Miami Palmetto Senior High
Miami, FL06.2017
Skills
- SPSS
- Qualtrics
- Cornerstone
- AVImark
- Microsoft/Google Excel spreadsheet software
- Bilingual
- Clerical Support
- Spreadsheet tracking
- Customer/Client relations
- Multi-Line Phone Systems
- Tech-Savvy
- Client needs analysis
Volunteer Experience
- Research study participant at FIU.
- Volunteer at Paws 4 you rescue.
- Ballet at FIU
Timeline
Guest Advocate
Target
01.2022 - 04.2022
Receptionist/ Veterinary Technician
Sabal Chase Animal Clinic
12.2020 - Current
Administrative Assistant
All Floors Restoration Inc
09.2015 - 08.2019
BA - Psychology
Florida International University
AA - Associate in Arts
Santa Fe College
HS Diploma -
Miami Palmetto Senior High
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