Marcelle Hawn
Detroit,MI
Summary
Results-oriented Graphic Artist successful at applying technical skills to create art that informs and engages customers. Clear communicator and collaborative team player with an eye for detail and skill in customer relations.
Overview
10
10
years of professional experience
Work History
Graphic Designer
Creative Circle
03.2022 - Current
- Develop designs based on client’s requirement
- Participate in daily team meetings to understand design requirements and provide creative solutions within specified timelines
- Develop concepts and design from inception for quarterly editorial projects
- Update clients/managers on progress, changes, and adjustments
- Collaborate with marketing team to develop compelling visual content for social media platforms, increasing follower engagement
- Coordinated with printers and vendors to ensure the timely delivery of high-quality printed materials.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
- Continuously researched industry trends to stay current on emerging technologies and best practices in graphic design.
- Utilized typography techniques to create compelling designs.
Customer Relations/Dispatch
Coyote Logistics
03.2022 - 05.2022
- Identifies opportunities to drive sales and revenue with the company existing product suite and seize opportunities to upsell whenever possible
- Responds efficiently and accurately to callers, explaining possible solutions, and ensuring the caller feels supported and valued
- Meets personal/team qualitative and quantitative targets.
- Collaborated with cross-functional teams to identify and implement process improvements for better customer service delivery.
- Maintained detailed records of client interactions, allowing for more personalized service and tailored solutions.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Graphic Designer
She Heals the World/Online Coaching Talk Show
06.2020 - 01.2021
- Manage, design, and write the weekly blog
- Coordinate and produce website design and blog edits
- Created engaging social media graphics that drove user engagement and increased online visibility.
- In Kajabi, formats and edits imagery for final publication.
Graphic Designer/Web Designer
Aporia Group LLC
07.2018 - 01.2020
- Designed, developed, and maintained website daily updates
- Coordinated web pages with links and multi-media elements.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Optimized digital assets for seamless integration into web designs, enhancing user experience and site functionality.
- Redesigned company website, increasing average time spent on the site by visitors and driving up conversion rates.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Developed creative design for print materials, brochures, banners, and signs.
Print Production Assistant
A.C. Reproductions
03.2014 - 08.2016
- Planned, executed, and managed entire print production process for the department
- Organized and prioritized inbound design orders for production.
- Maintained high-quality standards for all printed materials by conducting thorough pre-press inspections and making necessary adjustments.
- Managed multiple simultaneous projects effectively by prioritizing tasks based on deadline requirements and project complexity.
- Reviewed completed orders for quality and accuracy.
Education
Technical Support Specialist Certificate - IT
Google Certifications
01.2022
BFA//Communication Design - Communication Design
New York City College of Technology
Brooklyn, NY06.2020
AA//Graphic Design -
Moore College of Art & Design
Philadelphia, PA05.2010
Skills
- Project Management
- Logo Design
- Social Media Design
- Branding and Identity
- Layout Design
- Concept Development
- Production Standards
- Typography Design
- Image Editing
- CSS
Timeline
Graphic Designer
Creative Circle
03.2022 - Current
Customer Relations/Dispatch
Coyote Logistics
03.2022 - 05.2022
Graphic Designer
She Heals the World/Online Coaching Talk Show
06.2020 - 01.2021
Graphic Designer/Web Designer
Aporia Group LLC
07.2018 - 01.2020
Print Production Assistant
A.C. Reproductions
03.2014 - 08.2016
Technical Support Specialist Certificate - IT
Google Certifications
BFA//Communication Design - Communication Design
New York City College of Technology
AA//Graphic Design -
Moore College of Art & Design
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