Marcello Potenza Ambrosio
Hialeah,FL
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
8
8
years of professional experience
Work History
Pool Service and Technician
Vesuvioca LLC
01.2021 - 04.2022
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Pool Service
Bora Bora Pool Company
01.2020 - 12.2020
- Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
- Improved customer satisfaction by providing consistent and thorough pool maintenance services.
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
Car Sales
Milam Cars Inc
01.2017 - 12.2020
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with clients, leading to repeat business and referrals.
- Streamlined the sales process for increased efficiency and improved customer experience.
Construction Inspector
Institute Of Agriculture Research
11.2013 - 12.2014
- Improved construction quality by conducting thorough inspections of building materials, methods, and structural integrity.
- Enhanced project efficiency by maintaining accurate records of all inspection activities and findings.
- Collaborated with construction teams to identify and resolve issues promptly, resulting in minimal delays and cost overruns.
Education
Revit Architecture - Building Infomation Modeling (BIM)
Arts Digital Institute
Doral, FL02.2023
Architect - Architecture
Polytechnic Institute Santiago Mariño
Maracay, Venezuela07.2014
Skills
- Customer Service
- Operations Monitoring
- Commercial Construction Experience
- Quality Control
- Equipment Maintenance
- Preventive Maintenance
- Project Estimation and Bidding
- Maintenance and Repairs
- System Tests
- System Diagnostics
Knowledge And Skills
Word, PowerPoint and Excel, AutoCad, Revit.
Personal Information
- Age: 40
- Nationality: Venezuelan
- Marital Status: Married
Languages
Spanish
Native or Bilingual
Italian
Professional Working
English
Limited Working
Timeline
Pool Service and Technician
Vesuvioca LLC
01.2021 - 04.2022
Pool Service
Bora Bora Pool Company
01.2020 - 12.2020
Car Sales
Milam Cars Inc
01.2017 - 12.2020
Construction Inspector
Institute Of Agriculture Research
11.2013 - 12.2014
Revit Architecture - Building Infomation Modeling (BIM)
Arts Digital Institute
Architect - Architecture
Polytechnic Institute Santiago Mariño