Marcello Terino
Hampton,NH
Summary
Versatile team member offering over 7 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
7
7
years of professional experience
Work History
Lead Deli Associate
Hannafords
10.2023 - Current
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Security Manager
Fleury Group
04.2022 - 07.2023
- Oversaw the hiring, scheduling and training of all new personal.
- Created daily posting maps for all personnel each night.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Established strong relationships with local law enforcement, facilitating collaboration during critical events.
- Provided executive protection services for high-profile clients, ensuring their safety during public appearances.
Self-Employed Painting/Moving
Myself
07.2017 - 11.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to develop and implement creative solutions to complex problems.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
No Degree - Business Management
Community College of Vermont
Montpelier, VT05.2027
Skills
- Training and Motivation
- ServeSafe Manager
- Teamwork and Collaboration
- Team Leadership
- Attention to Detail
- Resolving Complaints
- Decision-Making
- Performance Improvement
Timeline
Lead Deli Associate
Hannafords
10.2023 - Current
Security Manager
Fleury Group
04.2022 - 07.2023
Self-Employed Painting/Moving
Myself
07.2017 - 11.2021
No Degree - Business Management
Community College of Vermont
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