Marcellus Davis
Experience Leader
Indianapolis,IN
Summary
Results-driven business leader offering successful track record in leadership development and exceptional coaching and training abilities. Dedicated to promoting excellence and achieving remarkable results with integrity.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Site Manager NE Region
Ehealth
Indianapolis, IN
08.2020 - Current
- Helmed a Team of 5 Supervisor with 15 agents to ensure they achieve their monthly sales quota.
- Held weekly meetings with director to identify techniques to overcome sales obstacles.
- Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
- Was responsible for the on boarding and training of ALL new agents coming to the region.
- #1 team in the Region for AEP, OEP, and Lock in 2 years running
- Fostered a great relationship with our compliance team to ensure all enrollments are in line with Medicare guidelines
Medicare Sales Supervisor
Ehealth
Indianapolis, IN
03.2020 - 08.2022
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Supervised team of 15 employees within areas of Medicare Advantage and Supplement Plan Sales.
- Trained New Agents to the team
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills within the Medicare Community.
- Managed daily sales floor operations to improve customer retention by 6% #1 Team in the Region.
Medicare Sales Representative
Ehealth
Indianapolis, IN
07.2019 - 02.2020
- Remained impartial in order to advise clients based on circumstances.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Finalized sales and collected necessary deposits.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Associate
EasyWater Treatment
Indianapolis, IN
08.2018 - 05.2019
- Sell water treatment system to clients across the country in an in-bound and out bound setting
- Well versed in water quality as well as permanent treatment for any water quality issues a family may have.
Sales Associate
Defenders Home Security
Indianapolis, IN
11.2016 - 08.2018
- Sold ADT security system in an inbound call center environment
- During my tenure I was in the top 10% of 250 sales reps the 1st year there as well as my 2nd year until my departure.
Sales Associate
Carrington Mortgage Services
Westfield, IN
11.2015 - 08.2016
- Originated loans for new home purchase as well as refinances for current and new
- Arrington clients nation-wide
- Finished my last month at Carrington 3rd in the company with over $1.2 million in loan originations
Advertising Sales Section Manager
Angie's List
Indianapolis, IN
03.2013 - 02.2015
- Helmed a team of 6 Advertising Sales Supervisors that led teams of 15-20 Advertising Sales Agents
- Developed and executed sales training presentations as well as internal and external product training workshops.
- Resolved problems with high-profile customers to gain their business
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Exceeded sales quotas and increased profitability through effective sales strategy and enhanced universal coaching platform
- Developed compelling presentation decks to gain approval for ideas and communicate results
Advertising Sales Manager
Angie's List
Indianapolis, IN
01.2012 - 03.2013
- Managed a team of 21 inside sales reps that had monthly sales goals
- Coached account executives in sales and fulfillment strategies
- Increased sales by 30% through customer-focused approach.
- Developed sales strategies and people skills to entice clients, negotiate contracts and close deals.
- Surpassed sales targets over 100% consistently and maintained solid #1 rankings Quarter over Quarter
Advertising Sales Representative
Angie's List
Indianapolis, IN
01.2011 - 01.2012
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on long-term sales contracts.
- Created and presented media and advertising packages to prospective customers for success on the website
- Consistently hit and exceeded sales goals by 20-30%.
Vice President - Branch Manager
National City Bank
Indianapolis, IN
10.2008 - 11.2010
- Supervised branch operations and made continuous improvements in each area.
- Encouraged employee development and promoted management staff from within.
- Upheld stringent bank standards for loans, money handling and legal considerations.
- Identified improvement changes regarding key processes for internal controls and accounting procedures.
- Increased new bank relationships within local community through execution of quarterly promotions.
Branch Manager
Fifth Third Bank
Indianapolis, IN
10.2007 - 10.2008
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Increased monthly staff retention rate after implementing new training programs.
Education
Bachelor of Science - American History
Ball State University
Muncie, IN 08.1992 - 05.1997
Skills
New agent training
Insurance sales expertise
Sales initiatives and techniques
Business development and planning
Timeline
Site Manager NE Region
Ehealth
08.2020 - Current
Medicare Sales Supervisor
Ehealth
03.2020 - 08.2022
Medicare Sales Representative
Ehealth
07.2019 - 02.2020
Sales Associate
EasyWater Treatment
08.2018 - 05.2019
Sales Associate
Defenders Home Security
11.2016 - 08.2018
Sales Associate
Carrington Mortgage Services
11.2015 - 08.2016
Advertising Sales Section Manager
Angie's List
03.2013 - 02.2015
Advertising Sales Manager
Angie's List
01.2012 - 03.2013
Advertising Sales Representative
Angie's List
01.2011 - 01.2012
Vice President - Branch Manager
National City Bank
10.2008 - 11.2010
Branch Manager
Fifth Third Bank
10.2007 - 10.2008
Bachelor of Science - American History
Ball State University
08.1992 - 05.1997