Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcellus Lee

North Beach,MD

Summary

Accomplished Telecommunications BICSI Technician with a proven track record at Tricore Systems, LLC, enhancing operational efficiency and service restoration speed. Expert in fiber-optic troubleshooting and network maintenance, coupled with a strong focus on safety and training. Exhibits exceptional attention to detail and customer service skills, ensuring top-quality service delivery and team consistency.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Telecommunications BICSI Technician

Tricore Systems, LLC
District Of Columbia
07.2023 - Current
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Installed and repaired network cabling and hardware to maximize operational efficiency.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Telecommunications BICSI Technician

Cabling Systems, INC
Beltsville, MD
01.2019 - 07.2023
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
  • Performed quality assurance on systems to confirm optimal performance.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Telecommunications Apprentice

CCCI
Dulles, VA
06.2018 - 01.2019
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
  • Observed experienced professionals in action, gaining valuable insights into best practices within the field.

Assistant Manager

Dominos Pizza Inc.
Deale, MD
01.2011 - 06.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Northern High School

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization

Certification

  • Certified BICSI Technician

Timeline

Telecommunications BICSI Technician

Tricore Systems, LLC
07.2023 - Current

Telecommunications BICSI Technician

Cabling Systems, INC
01.2019 - 07.2023

Telecommunications Apprentice

CCCI
06.2018 - 01.2019

Assistant Manager

Dominos Pizza Inc.
01.2011 - 06.2018

High School Diploma -

Northern High School

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Marcellus Lee