Marcellus Stepeney

Work History

United States Marine Corps

06.2023 - 10.2024

Evaluated new training methods and tools, incorporating innovative techniques into existing curriculum when applicable.
Mentored junior coaches, sharing expertise and best practices to enhance overall team effectiveness.
Contributed to the creation of standardized evaluation criteria for measuring combat marksmanship proficiency across the organization.
Enhanced combat marksmanship skills by conducting tailored training sessions for various skill levels.
Improved unit readiness by providing comprehensive coaching on weapons handling and safety procedures.
Assisted in the development of customized training programs, resulting in improved shooting accuracy and confidence among trainees.
Organized and led regular range days for both individuals and units, promoting a culture of continuous improvement in marksmanship skills.
Instructed service members on proper weapon maintenance, ensuring operational readiness for all assigned equipment.
Facilitated constructive communication between trainees and leadership, helping identify opportunities for additional support or intervention as needed.
Conducted thorough assessments of individual performance, identifying areas for improvement and providing targeted instruction to address weaknesses.

United States Marine Corps

07.2017 - 10.2024

Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
Maintained proficiency in tactical planning options and convoy defense techniques.
Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
Operated with safety and skill to avoid accidents and delays.
Expedited cargo loading/unloading processes through streamlined organization techniques that maximized available space in transport vehicles.
Contributed to unit preparedness by maintaining an in-depth understanding of equipment capabilities, limitations, and maintenance requirements.
Managed loading, unloading and safety of all personnel, cargo and equipment.
Maintained detailed records of vehicle usage, maintenance, and inspections for regulatory compliance purposes.
Managed hazardous materials transportation according to federal regulations, minimizing environmental impact and ensuring public safety.

Walgreens

07.2016 - 07.2017

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sonic

01.2016 - 06.2016

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.