Marcelo Cherres
Gainesville,AL
Summary
Driven professional with a proven track record at UF Health Shands Hospital, excelling in patient communication and safety. Demonstrated leadership as Assistant Manager at Sunshine Cleaners, enhancing customer service and operational efficiency. Skilled in fostering team excellence and reducing discrepancies, embodying a results-oriented approach with a focus on patient confidentiality and safety.
Overview
5
5
years of professional experience
Work History
Patient Transporter
UF Health Shands Hospital
10.2022 - 09.2023
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Asistant Manager
Sunshine Cleaners
06.2018 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor Of Science -
University of Florida
Gainesville, FL05.2024
Skills
- Patient Communication
- Patient Safety
- Patient confidentiality
- Customer Service
Additional Information
I’m bilingual, fluent in English and Spanish
Timeline
Patient Transporter
UF Health Shands Hospital
10.2022 - 09.2023
Asistant Manager
Sunshine Cleaners
06.2018 - 08.2022
Bachelor Of Science -
University of Florida
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