MARCELO CRUZ
Lacey,WA
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
1
1
Language
1
1
Certification
21
21
years of professional experience
Work History
Driver
Fed Ex Ground
DuPont, Washington
10.2025 - Current
- Operated FedEx Ground delivery vehicle along assigned routes.
- Completed deliveries according to FedEx Ground schedules and route instructions.
- Provided delivery updates to dispatch and customers, enhancing communication and service reliability. with dispatch and customers.
- Loaded and unloaded packages following FedEx Ground handling procedures.
- Scanned shipments with handheld device, ensuring accurate delivery tracking.
- Inspected vehicle for safety, cleanliness, and road readiness.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Monitored road conditions, adjusting routes proactively to mitigate weather or traffic delays.
Correctional Officer
Geo Group Inc
Tacoma, Washington
12.2021 - 10.2025
- Monitored inmate activity to ensure safety and compliance with facility regulations.
- Enforced facility rules and regulations to maintain order among inmates.
- Assisted in executing emergency response procedures during critical incidents.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted routine inspections of cells and common areas for contraband and security risks.
- Communicated effectively with team members to coordinate daily activities and security measures.
- Facilitated inmate movement within the facility for meals, recreation, and appointments.
Warehouse Associate
Amazon
DuPont, Washington
04.2021 - 12.2021
- Loaded and unloaded shipments with attention to safety protocols.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Operated material handling equipment to move products efficiently.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Sorted and organized inventory for easy access and retrieval.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Received deliveries, scanned packages, and updated orders in internal database.
- Collaborated with team members to meet daily production goals.
- Participated in training new associates on warehouse processes and best practices.
Landscape Production Manager
Ameriscape Services
Tampa, Florida
02.2006 - 05.2021
- Managed daily landscape production operations and ensured quality standards.
- Supervised a team of 10+ crew members on various landscaping projects.
- Coordinated team schedules and assigned tasks for efficient workflow.
- Oversaw inventory management for plants, materials, and tools.
- Collaborated with clients to understand project requirements and expectations.
- Oversaw the installation of irrigation systems, soil preparation, fertilization, plantings, hardscapes, lighting, and other elements in a timely manner.
- Implemented best practices to enhance landscape design and installation processes.
- Monitored crew performance and provided feedback for improvement.
- Performed regular inspections of worksites to ensure compliance with local regulations.
- Adhered to industry best practices when designing landscapes according to client specifications.
- Ensured safety protocols were followed during all stages of production.
- Supervised equipment maintenance and safety compliance in the field.
- Prepared detailed reports outlining work performed by each crew member throughout the duration of a project.
- Analyzed job costs against estimates to identify areas where savings could be achieved.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Brewster Tech
Tampa, FL07-2007
Skills
- Forklift operation
- Pallet jack operation
- Package scanning
- Scanning technology
- Delivery monitoring
- Cargo handling
- Vehicle safety inspection
- Defensive driving
- Situational awareness
- Time management
Languages
Spanish
Native/ Bilingual
Certification
- CDL Class A
Timeline
Driver
Fed Ex Ground
10.2025 - Current
Correctional Officer
Geo Group Inc
12.2021 - 10.2025
Warehouse Associate
Amazon
04.2021 - 12.2021
Landscape Production Manager
Ameriscape Services
02.2006 - 05.2021
High School Diploma -
Brewster Tech