Marcelo Ferreira
New York,NY
Summary
Dynamic Plumber Mechanic with extensive experience at Flavio Mechanical, specializing in plumbing repairs and piping installation. Proven track record of enhancing service delivery and customer satisfaction through effective communication and advanced problem-solving skills. Successfully implemented process improvements, achieving faster project turnaround times while maintaining high-quality craftsmanship.
Overview
2027
2027
years of professional experience
Work History
Plumber Mechanic
Flavio Mechanical
New York, NY
2019 - Current
- Installed plumbing systems in residential and commercial buildings adhering to local codes.
- Diagnosed and repaired leaks, clogs, and other plumbing issues efficiently.
- Assisted in maintenance of water heaters, ensuring optimal performance and safety.
- Collaborated with team members to streamline project workflows and enhance service delivery.
- Educated clients on proper plumbing maintenance practices to prevent future issues.
- Utilized advanced tools such as pipe wrenches, augers, and video inspection equipment effectively.
- Trained junior plumbers on installation techniques and safety protocols to foster skill development.
- Implemented process improvements that increased job site efficiency and reduced downtime.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Read blueprints to determine appropriate materials and procedures for each project.
- Enhanced team productivity with effective communication and collaboration during complex projects.
- Increased client retention, providing exceptional customer service through timely project completion.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Completed projects within budget constraints by accurately estimating material costs and labor hours.
- Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
- Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Cut openings in structures to accommodate pipes and pipe fittings with Tool and Tool.
- Optimized workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.
- Developed cost-saving strategies for large-scale projects, without compromising on quality.
- Streamlined inventory management, ensuring availability of essential parts for each project.
- Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
- Improved system longevity with regular maintenance and timely upgrades.
- Trained new plumbers in best practices, enhancing team efficiency and service quality.
- Adapted quickly to new plumbing technologies, staying ahead in industry.
- Enhanced team performance by implementing new technologies and tools for plumbing repairs.
- Customized plumbing systems to meet specific client needs, increasing customer satisfaction.
- Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
- Provided exceptional service, receiving numerous commendations from satisfied customers.
- Facilitated workshops on water conservation techniques, promoting sustainable practices among clients.
- Ensured safety on job sites by enforcing strict adherence to health and safety protocols.
- Coordinated with local authorities to ensure all installations met regulatory standards.
- Collaborated with contractors and architects to design efficient plumbing solutions for new projects.
- Solved complex plumbing emergencies, minimizing property damage and client inconvenience.
- Optimized scheduling procedures to handle emergency calls more effectively.
- Negotiated with suppliers to obtain high-quality materials at cost-effective prices.
- Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
- Conducted thorough inspections and maintenance, preventing potential system failures.
- Reduced water consumption for clients with installation of high-efficiency fixtures.
- Assisted with repairs to steam, drainage, and sewer lines.
- Planned pipe system layout, installation and repair according to specifications.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Cut and drilled holes in walls to permit passage of pipes.
- Fabricated piping pieces and components in line with design specifications for each system.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
- Prepared budgets and estimated costs for potential work on piping systems.
- Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
- Operated ground microphones and listening discs to locate hidden water line leaks.
Education
High School Diploma -
Marcel You Scool
São Paulo Brasil 01.1989
Skills
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage systems repair
Languages
Portuguese
Full Professional
Timeline
Plumber Mechanic
Flavio Mechanical
2019 - Current
High School Diploma -
Marcel You Scool