Websites
Summary
Accomplishments
Overview
Work History
Education
Skills
Certification
Publications
Affiliations
Languages
Timeline
Software
Quote
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Marcelo Lopez

Marcelo Lopez

Miami,FL

Summary

Over 30 years of IT and project management experience that includes help desk and incident management support for both distributed and centralized organizations. Demonstrated 15+ years of senior level information technology expertise. Professional experience with communications, instructional design, training, and process improvement. Proven track record of successfully leading IT change management initiatives and leading positive outcomes. Thorough knowledge and understanding of various computer systems, desktop, network components, high availability, capacity planning and Business Continuity planning. Bilingual: English/Spanish. Organized Product Management Leader with over 30 years experience in leading product teams and organizations. Expert in Product Development training with extensive knowledge of multiple platforms use and software development industry procedures. Proven leader ready to make hard decisions and counsel companies to long-term success. Supportive Enterprise Agile Coach with detailed knowledge of industry practices and skill to provide long-term success for companies. Known for goal-oriented mindset and critical thinking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals aligned with organization's strategy.

Accomplishments

  • Trained and Coached a product development group of 60+ developers Collaborated with team of [Number] in the development of A365, a B2B E-Commerce CRM to the needs of the automotive, trucks & buses, and equipment industries (2023/2024).
  • Trained and coached 150+ Scrum Master's and Product Owners within a financial institution delivering 6 products to release and established a formal system to manage CapEx/OpEx for these products (2019-2023).
  • Supervised team of 5 coaches/Scrum Masters in the agile transformation for a Fortune 100 fuel distribution and logistics company (2018), involving 33 teams across North, Central and South America.
  • Trained and Coached over 5000 Scrum Master's and Product Owners in public and private engagements with over 20 clients (2015-2018).
  • As Chief Product Owner, delivered 4, class 2 Medical Device products to global release (2010-2015).

Overview

23
23
years of professional experience
5
5
Certification
2
2
Languages

Work History

Organizational Coach/Scrum Master/Trainer

Agile Genesis, Inc. (Consultant)
03.2023 - Current
  • As the organization agile coach and trainer led the implementation of Scrum@Scale for an automotive CRM product
  • Support a 10-team product group distributed across 8 time zones and 7 countries
  • Launched, developed, and nurtured team self-organization
  • Supported the organization in the establishment of the work design (product backlog system) across the product group (approximately 140 people)
  • Launched the Scrum Master and Product Owner Team synchs to ascertain, manage dependencies and eliminate impediments proactively
  • Helped design homogeneous visual instrumentation to help teams self-manage their progress and address delays or obstacles to achieving their goals
  • Furthered the execution of organizational strategic initiatives by establishing regular leadership team engagement activities with the product teams and the Chief Product Owner
  • Fostered a culture of Kaizen (Continuous Improvement) with regular and frequent obstacle removal and engineering practices improvement
  • Facilitated several workshops in order to develop team skill acquisition/ application knowledge.

Senior Agile Transition Coach & Trainer

3Back LLC. (Consultant)
11.2013 - Current
  • Provided training to over 4,500 public and private students in subjects ranging from Scrum and agility fundamentals to User Story and requirements elaboration, as well as more advanced subjects such as Project and Release planning
  • Certified over 5000 students as Scrum Master’s and Scrum Product Owners
  • Certified over 250 public students as Kanban Management Professionals
  • Championed several Agile transformation Initiatives for Fortune 500 companies (American Academy of Pediatrics, NorthWestern Mutual, and The MacArthur Foundation, a not-for-profit foundation
  • Co-author on Product Quality Standard White Papers
  • Provided coaching and agile transition/transformation plan leadership to over a dozen private clients ranging from multi-Billion-dollar non-profits to hardware/software product development companies, in North America, South America and Central Europe.

Enterprise Agile Coach, VP Corporate Development

BankUnited
03.2020 - 04.2023
  • Spearheaded and implemented the transformation efforts (formation, growth, and improvement of) agile teams, initiatives, and product group improvements across multiple lines of business
  • Coached the 'agile transformation team' to help promote an 'agility over agile' approach focusing on small-wins and building upon those
  • Principal trainer in the acquisition of knowledge and skills towards application of agile principles and practices
  • Co-Author of the of the Standard Operating Procedures for the application of agile product delivery for the organization
  • Status report and development review presentations to Banking COO, CFO, CMO, and CIO
  • Established the shared language basis (glossary) for agility across the organization
  • Create SOP training materials
  • Created a system for formalized CapEx/OpEx reporting for multiple products and training for the staff on the usage of said system.

Senior Agile Transition Coach & Trainer

Transformation Experts
11.2017 - 03.2020
  • Trained and coached over 33 teams ranging from Financial Operations teams to software product development teams, across Latin America (3 countries) and the United States for a client that is an international fuel & fuel management supplier
  • Over 650 students trained in Agile Fundamentals, Scrum Fundamentals, Agile for Financial Operations in 4 countries
  • Over 250 students certified as Scrum Master and Scrum Product Owners
  • Over 50 Kanban Management Professionals certified
  • Established and coached the engagement of Chapters and Guilds (Communities of Practice) within client organizations to foster process and professional skills development in the areas of metrics, software development, product validation (QA), product management and product support.

Technical Group Lead/Chief Product Owner

Beckman Coulter, Inc.
04.2010 - 03.2015
  • Technical group lead and Chief Product Owner for the product development group in Hematology product development division
  • Chief Product Owner overseeing delivery of 4 product lines with multiple release cycles
  • Established Quality Software Development standards (Definition of Done) according to Managed the Requirements and Traceability group across several thousand documents required for FDA 510K approval
  • Established a system of help-desk incident management and customer feedback support to feed back into product development to respond per CMO’s guidelines for SLA’s and FDA reporting regulations
  • Created and delivered training for over 150 software, electrical, mechanical, systems engineers, quality assurance analysts and clinicians and chemical reagent scientists.

Scrum Master/Software Architect

SafetyPay, Inc.
08.2009 - 04.2010
  • Headed a re-design of the secure cloud-based product are Software Architect and served as the Product Development Team’s Scrum Master between Miami and Peru
  • Scrum Master for a distributed software development team (3 locally and 5 located in South America)
  • Software Architect for a Latin-American 'ePayment' merchant and bank integrator (PayPal-like)
  • Responsible for technical aspects of client proposals and RFQ for integration projects
  • Responsible for Engineering Standards applied to all projects.

Scrum Master/Team Manager

HAAPP/AXA Insurance (Consultant)
11.2008 - 05.2009
  • Managed a team of software development contractors
  • Scrum Master for a distributed software development team (6 locally and 3 located in California)
  • Designed and implemented a workflow automation system for processing medical claims between foreign insurance payers and US-based insurance carriers
  • Delivered a prototype a month ahead of schedule and was able to go 'live' with first network at the time the prototype was due, saving the company over $250,000.

Software Engineering Manager

Architect, InsurePro (startup)
07.2008 - 10.2008
  • Mentored and trained other developers in the best practices uses of Scrum as de-facto Scrum Master
  • Established coding and practices standards, and prepared release and build procedures for continuous integration and releases of software for quality analysis groups
  • Engineering Manager for Team of 6 developers for parent company, Northern Trust Insurance
  • Direct interface to stakeholders for conveying product requirements specifications
  • Initiated the use of Scrum within the team to assist more immediate delivery of product for feedback from Stakeholders
  • Established the use of Change Management Systems for build and deployment of the quotation system
  • Worked with the Technical Writer to formalize documenting the business and application layers of the software platform being developed
  • Established the use of Team Foundation Server 2005 as the software configuration & change management system for managing product releases.

Sr. Project Manager/Technical Lead

University of Miami
11.2007 - 07.2008
  • Managed technical and deliverability challenges involved limited engineering resources, constrained delivery schedules by the Dept
  • Of Defense as well as the School of Medicine, and external regulatory-based need (conforming to HIPAA security regulations)
  • Technical lead and project manager for 4 other engineers (2 on-site, and 2 off-site) reporting to the Director of Applications Development and Co-Chairman of the Ryder Trauma Center’s Medical Computer Systems Laboratory
  • Created and managed project plans for a Trauma Medical Resident’s patient history system
  • Co-developed the Patient Note Taking Tablet application allowing medical residents to document the 'day in the life'.

Scrum Master/Project Manager/Product Owner

Beckman-Coulter, Inc.
02.2005 - 11.2007
  • Developed a diagnostics software framework for a blood analysis instrument, to support diagnostics-in-lab and technical/field support users
  • Technical lead, project manager/Product Owner for 11 engineers for diagnostics support system software
  • Applied Scrum events within our internal process lifecycle
  • Managed Product Releases, delivery plans, and budgets
  • Created and Managed project plan and requirements documents updates
  • Created UML models for use-cases for systems model specification documents.

Team Lead Engineer

VoiceRite, Inc.
12.2002 - 06.2005
  • VoiceRite (now ThinkRite) specializes in Enterprise-level Unified Messaging Systems (Voicemail, conference call, and call monitoring), the product line is now called ThinkRite Assistant
  • Principal Developer & Co-Architect for VoiceRite Unified Voice Messaging System (UVMS) application
  • Developed a portable front-end for UVMS on Windows Mobile 2003 (Smartphones)
  • Led UVMS platform backend redesign to use JBoss-based Web Services hosted by Apache Tomcat
  • Co-developed customized UVMS for MCI (Verizon-owned) Neighborhood Call Manager voicemail system.

Consultant & interim Director of IT

Claims Development Corporation, LLC.
11.2001 - 12.2002
  • Designed and developed MS-Office front ends for 2 of CDC’s Medical Claims Processing system’s modules (claim adjudication and claim repricing)
  • Managed Help Desk and Systems Incident Management
  • Created a streamlined front-end interface (browser-based forms application) to the claim entry system.

Education

Bachelor of Science - Computer Science

Florida International University
01.2006

Skills

  • Effective Communication
  • Group leadership
  • Team Formation and Improvement
  • Team Bonding
  • Motivational leadership style
  • Problem Solving and Critical Thinking
  • Conflict Resolution
  • Agile Product Development
  • Help Desk Management and Escalation
  • C-Suite Presentations and training
  • Regulatory Finance and Banking
  • Medical Device and Laboratory Information Systems Integration
  • Insurance Systems

Certification

  • Accredited Kanban Trainer with Kanban University, https://kanban.university/kuapps/
  • Certified Scrum Trainer with Scrum Alliance, https://www.scrumalliance.org/community/profile/marcelol
  • Registered Scrum@Scale Trainer with Scrum, Inc.,
  • Certified Agile and Facilitation Coach with ICAgile, https://www.icagile.com/credentials/0d581c09-1007-451c-8f76-602885650ee6
  • Professional Business Agility Coach with Business Agility Academy, https://www.linkedin.com/posts/the-business-agility-academy_agile-lean-transformation-activity-7099661476331712512-d6xg/

Publications

  • Scrum Guide – Spanish Edition, 2011-Present
  • Scrum en Breve – (Scrum In a Nutshell Spanish Edition), 2015-Present
  • Definition of Done – a White Paper, 2016-Present

Affiliations

  • Scrum Alliance
  • Kanban University
  • ICAgile
  • Business Agility Academy

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Organizational Coach/Scrum Master/Trainer

Agile Genesis, Inc. (Consultant)
03.2023 - Current

Enterprise Agile Coach, VP Corporate Development

BankUnited
03.2020 - 04.2023

Senior Agile Transition Coach & Trainer

Transformation Experts
11.2017 - 03.2020

Senior Agile Transition Coach & Trainer

3Back LLC. (Consultant)
11.2013 - Current

Technical Group Lead/Chief Product Owner

Beckman Coulter, Inc.
04.2010 - 03.2015

Scrum Master/Software Architect

SafetyPay, Inc.
08.2009 - 04.2010

Scrum Master/Team Manager

HAAPP/AXA Insurance (Consultant)
11.2008 - 05.2009

Software Engineering Manager

Architect, InsurePro (startup)
07.2008 - 10.2008

Sr. Project Manager/Technical Lead

University of Miami
11.2007 - 07.2008

Scrum Master/Project Manager/Product Owner

Beckman-Coulter, Inc.
02.2005 - 11.2007

Team Lead Engineer

VoiceRite, Inc.
12.2002 - 06.2005

Consultant & interim Director of IT

Claims Development Corporation, LLC.
11.2001 - 12.2002

Bachelor of Science - Computer Science

Florida International University

Software

Jira

Azure DevOps

Git

Microsoft Office (PowerPoint, Word, Excel, Visio)

Visual Studio

Quote

Those who will not risk, cannot win.
John Paul Jones

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