Marcelo Monserrate-Gordon

Dynamic HR leader with a strong track record of driving organizational success through strategic HR management and data-informed decisions. Expertise in labor relations, employee engagement, and optimizing HR functions has resulted in significant cost savings and enhanced performance. Proven ability to foster collaborative relationships across cross-functional teams and deliver high-impact projects within tight deadlines. Bilingual in Spanish, committed to developing high-performing teams through effective recruitment, training, and performance evaluation.

• Certified SAFe 6 Practitioner
• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate
• PMI: Generative AI Overview for Project Managers
• PMI: Fundamentals of Agile Project Management
• PL-300 Microsoft Certified: Power BI Data Analyst Associate
• Agile Project Management (Google)
• Lean Six Sigma Green Belt

• Saved $780,000 in the first year by creating a staffing department
• Grew headcount 9 times, from 98 to 877, in less than 3 years
• Created an HR Department five times from 2 to 10 across 6 locations within a year
• Recurring savings of $100,000 by implementing Applicant Tracking Systems (ATS)
• Recurring savings of $75,000 in training by partnering colleges and labor department
• Develop and implement a streamlined employee self-service portal within Workday, reducing administrative overhead by 15%.
• Implementation of Workday Time Tracking module, leading to a 25% reduction in payroll errors and improved compliance with labor regulations.
• Analyzed business needs to be more efficient and build a Human Resources Call Center department of 10 in Jamaica for our USA employees HR support.