Marcelo Orozco
Castro Valley,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
25
25
years of professional experience
Work History
Operations Manager
Too Good Gourmet
09.2017 - Current
- Managing day to day Operations - Warehouse, Logistics and Shipping Department
- Completing operational requirements, scheduling and assigning employee’s task
- Hiring, managing, coaching, training and addressing performance opportunities with employees
- Order management, working closely with Production and Assembly Department to ensure we are meeting delivery dates
- Orders and prioritizing shipments
- Overseeing packaging inventory and working closely with Vendors.
- Maintaining physical condition of warehouse, organizing, and inspecting equipment
- Responsible for correct stock rotation of raw material and finished products
- Ensuring food quality standards are maintained
- Working closely with customers addressing order status and providing updates in a timely manner
- Scheduling FTL and LTL shipments, and routing orders on customers platform
Transportation Manager
Alameda County Community Food Bank
01.2015 - 09.2017
- Managed CDL A and B drivers, assured proper scheduling of trucks for daily routes
- Trained and built strong relationships with partner agencies and donors
- Responsible for hiring, training, development of staff and ensured department remained staffed
- Conducted bi-weekly 1on1, monthly team meetings and held accountable for written and verbal performance evaluations
- Coordinated and scheduled all fleet preventative maintenance and repairs with appropriate vendors, staff and rental companies
- Ensured all DOT compliance requirements were accurate and kept up to date
- Confirmed logs were kept as required for vehicles of the organizations
- Overseen utilization of GPS software, to increase routing efficiencies and protecting company assets
- Planned, communicated, and delivered recommendations for efficiency improvements and enhancing transportation policy and procedures
- Developed metrics, analyzed reports and explored methods to reduce cost
- Served as the primary transportation contact for other departments to review and fulfilled their request
Logistics Manager
Wills Fresh Foods
02.2012 - 01.2015
- Overseen, shipping, and transportation departments, ensured all departments meet operational standards
- Hired, trained, and managed a team of employees and scheduled per business needs
- Overseen day-to-day operations, which consisted of printing orders, inputting raw material into the database, scheduled carriers and monitored pickups and deliveries
- Assisted with overseeing facility maintenance, created job orders are created and ensured Maintenance Crew completed task
- Maintained inventory counts for both finished products, corrugated, and performed physical counts for all inventory weekly, and balancing counts to match company database
- Provided customer service and worked closely with other departments daily
Warehouse Manager
John Masters Organics
06.2010 - 02.2012
- Supervised and coached a staff of nine both office and warehouse employees
- Performed various warehouse duties, which consisted of order pulling, packing orders, palletizing pallets while operating a standup forklift
- Provided customer service to Wholesale, Internet Customers, and answered all questions while providing product knowledge and tracking orders
- Processed shipments using UPS WorldShip, scheduled containers for international shipments, arranged daily trucking shipments and processed all paperwork
- Invoiced wholesale clients and inputted orders into Quick books
- Answered multiple telephone lines and transferred to appropriate staff members
- Ordered and researched, priced and purchased office supplies, furniture and equipment
Warehouse Manager
Sacramento Overnight Courier
04.2007 - 06.2010
- Managed various clients’ accounts and ensured accuracy of invoices for all serviced
- Managed Northern California, Oregon and Washington shipping logistics
- Daily provided reports to assigned accounts ensured that all billing reports, productivity reports and projects are functioning appropriately and delivered accurately
- Checked and verified shipment records, handled questions or concerns of shipment shortages and overages and addressed any issues with inventory control
- Supervised, trained and hired employees to work in the warehouse either as forklift operators, scanners and sorters
- Scheduled and managed a crew of 30 plus employees accordingly to the business needs
- Ensured that all appropriate safety regulations were being followed both with regards to personal safety and safety of inventory
- Maintained and troubleshot computer systems and worked with “Abol” software to resolve any issues
Recruiter
Bayside Solutions
02.2005 - 04.2007
- Managed the full cycle of recruiting and hiring process
- Sourced candidates through various mechanisms
- Created employment specifications and placed employment advertisements posting
- Screened all prospects and interviewed candidates
- Focused on recruiting for various Home Depot projects, for California and Arizona
- Prepared resumes for submission of candidate for all employment requisitions
- Managed applicants using company in house tracking software
- Prepared new hire paperwork, checked references and background checks
- Maintained my own database of contracted employees
- Partnered with clients seeking employment for future business
District Loss Prevention Manager
Banana Republic
11.1999 - 02.2005
- Recruited, hired, trained, developed and assessed Loss Prevention Agents
- Trained and developed of store management and sales associates on Loss Prevention awareness
- Conducted investigation and interviews for inventory, cash loss, and breach of company policies and procedures
- Managed Loss Prevention staffing budgets in assigned districts
- Assisted in the creation of action plans to achieve operational compliance
- Worked closely with management in communicating and training on operational standards
- Inspected compliances to meet company policy and procedures through store visits
- Provided direction and training to ensure opportunities that were identified were corrected
- Completed Operational Audits on a routine basis
- Worked directly with key partners, Loss Prevention Regional Manager, Regional and District Sales Managers
- Overseen three Districts totaling of 19 core stores and assisted with Flagship locations
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Too Good Gourmet
09.2017 - Current
Transportation Manager
Alameda County Community Food Bank
01.2015 - 09.2017
Logistics Manager
Wills Fresh Foods
02.2012 - 01.2015
Warehouse Manager
John Masters Organics
06.2010 - 02.2012
Warehouse Manager
Sacramento Overnight Courier
04.2007 - 06.2010
Recruiter
Bayside Solutions
02.2005 - 04.2007
District Loss Prevention Manager
Banana Republic
11.1999 - 02.2005
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