Marcelo Pena Gomez
Alamo,TX
Summary
Proven team player with a track record of enhancing game operations at Golden Valley Bingo, adept at resolving technical issues and ensuring smooth game flow. Excelled in guest relations and cash handling, demonstrating exceptional patience, verbal communication skills, and a commitment to maintaining a disciplined atmosphere.
Overview
1
1
Certification
Work History
Usher
Golden Valley Bingo
04.2024 - Current
- Oversaw the management of Game Operations to facilitate the timely commencement of bingo games, maintain uninterrupted game flow, and resolve computer-related problems.
- Maintained an organized and disciplined atmosphere by enforcing rules and resolving conflicts.
- Responsible for handling transactions such as processing the sale of bingo cards, managing cash and electronic payments, and providing change when required.
- Display professionalism and respect while communicating with customers in a fast-paced Ushering role.
Education
Associate of Applied Science - Computer Engineering
The University of Texas Rio Grande Valley
Edinburg, TX12.2025
High School Diploma -
Psja Thomas Jefferson T-Stem Early College High School
Pharr, TX06.2024
Associate of Applied Science - Computer Science
South Texas College
Mcallen, TX05.2024
Skills
- Patience and composure
- Working under pressure
- Reliability and punctuality
- Safety awareness
- Guest service
- Team player mentality
- Verbal Communication
- Cash Handling
- Problem-Solving
- Guest Relations
- Environmental management
- Customer Service
Certification
Autodesk Certified User Professional Certification
Python Professional Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Usher
Golden Valley Bingo
04.2024 - Current
Associate of Applied Science - Computer Engineering
The University of Texas Rio Grande Valley
High School Diploma -
Psja Thomas Jefferson T-Stem Early College High School
Associate of Applied Science - Computer Science
South Texas College
Autodesk Certified User Professional Certification
Python Professional Certificate
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