marcelo santos
Santa Clarita,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Driver, Warehouse Orders
Mygrant Glass Co
San Fernando, CA
06.2024 - 06.2024
- Operated pallet jacks to move inventory within the warehouse.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Delivered goods to specified destinations in a timely manner.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Reviewed work orders to perform freight movement and deliveries.
- Attended accident preparedness and safety trainings to comply with regulations and promote safer working environment.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Barista
Starbucks
Valencia, CA
04.2019 - 06.2022
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Operated cash registers to process customer payments.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Team Member
Six Flags Magic Mountain
Valencia, CA
09.2018 - 04.2019
- Resolved customer issues promptly in a professional manner.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted customers with product selection and ordering process.
- Collaborated with team members to maximize productivity and efficiency.
- Monitored expiration dates on food items for freshness assurance.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Developed positive customer relationships through friendly greeting and excellent service.
- Upheld high standards of productivity and quality in operations.
Education
Some College (No Degree) - Kinesiology
College of The Canyons
Valencia, CASome College (No Degree) - Dental Hygiene
Pasadena City College
Pasadena, CASkills
- Loading and unloading
- Deadline-oriented
- Customer Service
- Payment Collection
- Order Picking
- DOT Compliance
- Teamwork and Collaboration
- FLUENT IN Spanish
Languages
Spanish
Professional
Affiliations
- Im a student trying to finish my prerequisites so that I am able to to apply to the Pasadena Dental Hygienist program next year.
References
References available upon request.
Timeline
Driver, Warehouse Orders
Mygrant Glass Co
06.2024 - 06.2024
Barista
Starbucks
04.2019 - 06.2022
Team Member
Six Flags Magic Mountain
09.2018 - 04.2019
Some College (No Degree) - Kinesiology
College of The Canyons
Some College (No Degree) - Dental Hygiene
Pasadena City College