Marcelo Sepulveda
Eastvale,CA
Summary
Dynamic Security Specialist with a proven track record at the United States Air Force, enhancing joint incident response effectiveness and managing TS/SCI level information. Excelled in roles across Amazon and Target, blending InfoSec expertise with exceptional customer service skills. Achieved significant improvements in threat management and client satisfaction, leveraging extensive IT and security training. Detail-oriented Security Specialist adept at managing facility and personnel security. Knowledgeable about premises monitoring, CCTV, screening techniques and defensive tactics, demonstrated over 4 years of Military experience.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Security Specialist
United States Air Force
11.2018 - 06.2021
- Worked at several high security compounds established by the Department of Defense (DoD)
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Handled Classified Information regularly, implemented at a TS/SCI level (Top-Secret/Sensitive Compartmentalized Information)
Computer Operator/Stow Associate
Amazon Inc.
01.2017 - 06.2018
- Maintained spreadsheets of data across multiple systems.
- Processed requests for service from internal and external customers.
- Strengthened security measures, conducting regular system audits to identify and mitigate potential vulnerabilities.
- Enhanced user satisfaction by efficiently resolving technical issues and maintaining system availability.
Technician
America's Tire Company
06.2016 - 11.2016
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
Loan Associate
Loan Depot
01.2016 - 05.2016
- Assisted loan officers in managing their portfolios, resulting in higher loan approvals and client retention rates.
- Conducted comprehensive credit analyses, identifying opportunities for improving borrowers'' financial standing and increasing their chances of obtaining loans.
- Enhanced loan approval rates by efficiently reviewing and verifying applicant information.
- Stayed current on various loan products offered by different institutions, enabling tailored recommendations to match client needs.
Warehouse Associate
Lowes Home Improvment
02.2015 - 11.2015
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Sold appliance packages and became familiar with different brands, models, and use-cases dependent on each individual customer.
Sales Associate
Target Corporation
01.2014 - 07.2014
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Western Governors University
Salt Lake City, UT 07.2021 - 05.2024
Keesler Air Force Base
Biloxi, MS 01.2019 - 05.2019
Lackland Air Force Base
San Antonio, TX 11.2018 - 05.2019
Skills
- InfoSec
- Physical Security
- CCTV Monitoring
- Identity Management
- Emergency Response
- Security Architecture
- Threat Management
- Extensive computer training across all fields related to Information Technology, and Security
- Customer Service Specialist
- Phone, computer, and emailing system training
Affiliations
- United States Department of Defense
Certification
- Certified Physical and Cyber Security Specialist, United States Air Force - 2018-2021
Timeline
Western Governors University
07.2021 - 05.2024
Keesler Air Force Base
01.2019 - 05.2019
Security Specialist
United States Air Force
11.2018 - 06.2021
Lackland Air Force Base
11.2018 - 05.2019
Computer Operator/Stow Associate
Amazon Inc.
01.2017 - 06.2018
Technician
America's Tire Company
06.2016 - 11.2016
Loan Associate
Loan Depot
01.2016 - 05.2016
Warehouse Associate
Lowes Home Improvment
02.2015 - 11.2015
Sales Associate
Target Corporation
01.2014 - 07.2014
- Certified Physical and Cyber Security Specialist, United States Air Force - 2018-2021
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