Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Marcelo Valencia

Novato ,CA

Summary

Productive professional offering extensive background in flooring installation and repair. Over 33 years of knowledge and experience within flooring industry. Excellent skills working with tile, laminate, hardwood and carpet.

Efficient on Marcelo's Carpets and Flooring 33 years of hands-on experience placing floor coverings in both commercial and residential buildings. Reliable and punctual individual skillful in preparing accurate estimates, cutting and trimming carpet and tile and trimming excess material. First-rate communication, multitasking and time management abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Flooring Contractor

Self-employeed
01.2017 - Current
  • Conducted accurate measurements and calculations to verify proper layout and installation.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Resolved any customer concerns or complaints promptly, resulting in high levels of client satisfaction and repeat business referrals.
  • Implemented cost-effective measures such as recycling leftover materials from previous jobs for use on smaller scale projects whenever possible.
  • Spread adhesive cement over floor to prevent board joint wearing.
  • Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
  • Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
  • Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
  • Conducted post-installation site visits to assess the durability of installed floors over time, allowing for improved recommendations to future clients.
  • Worked with different adhesives to join foundation, flooring, and wall materials.
  • Measured, cut, and installed tack-free strips along baseboards or walls.
  • Followed detailed blueprints and plans to achieve proper fit and design of installed flooring.
  • Collaborated with architects and designers to develop creative flooring solutions that met aesthetic goals while adhering to budget constraints.
  • Increased repeat business by maintaining strong relationships with clients through effective communication and exceptional service.
  • Educated clients on proper care and maintenance of their newly-installed floors, ensuring longevity and optimal performance.

Carpet Installer

Kens Carpets
05.2003 - 12.2017
  • Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.
  • Improved efficiency of carpet installations by mastering the use of various tools and equipment.
  • Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.
  • Handled challenging situations gracefully under pressure, such as last-minute changes or unexpected complications during installations.
  • Worked closely with other trade professionals on job sites, fostering teamwork and efficient coordination of tasks among different teams.
  • Removed existing flooring materials and prepared area for installation of new products.
  • Reduced client complaints by ensuring precise measurements and accurate cuts for each project.
  • Completed installations of carpet, laminate, and wood.

Education

High School Diploma -

Escuela Secundaria Tecnica 30
Uruapan Michoacan Mexico
06.1986

Skills

  • Proper subfloor preparation
  • Subfloor leveling
  • Installation Management
  • Tile Installation
  • Bilingual Spanish and English
  • Knowledge on plumbing
  • High skilled as costumer service
  • Skill in communication, leadership, and empathy
  • Precise measurements capabilities
  • Power tool knowledge
  • Basic electrical gas and heating knowledge

Accomplishments

  • Achieved BBB Accredit Certification
  • Achieved Build trust, Honor Promises, Responsive, Embody Integrity, Be transparent, Tell the truth, and Advertise Honestly through effectively helping customers.
  • Collaborated with team of Kens Carpets and Flooring in the development of subcontractor.

Certification

I am certified and contractor

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Flooring Contractor

Self-employeed
01.2017 - Current

Carpet Installer

Kens Carpets
05.2003 - 12.2017

High School Diploma -

Escuela Secundaria Tecnica 30
Marcelo Valencia