Summary
Overview
Work History
Education
Skills
Timeline
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Marceria Gamble

Atlanta ,GA

Summary

Positive, upbeat brings more than 5+ years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Overview

5
5
years of professional experience

Work History

Data Entry Clerk

Chime Solutions
09.2022 - Current
  • Responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service to ensure the member receives excellent customer-focused telephone service
  • Verified accuracy of data entered into system to produce error-free reports.
  • Created and maintained data entry logs to track data entry activities.
  • Secured and protected data from unauthorized access by complying with security protocols.

Retail Sales Associate

Apple
07.2021 - 11.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Customer Service Associate

ATT
02.2019 - 07.2021
  • Educated customers on special pricing opportunities and company offerings.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Property Management Assistant

Inc 1
09.2018 - 01.2019
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
  • Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
  • Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Managed real estate transactions from initiation to closing.

Education

Business Administration And Management

Georgia State University
Atlanta, GA

Skills

  • Time Management
  • Sales Expertise
  • Sales and Marketing
  • Staff Management
  • Product and Service Management
  • Market Intelligence
  • Digital Sales

Timeline

Data Entry Clerk

Chime Solutions
09.2022 - Current

Retail Sales Associate

Apple
07.2021 - 11.2022

Customer Service Associate

ATT
02.2019 - 07.2021

Property Management Assistant

Inc 1
09.2018 - 01.2019

Business Administration And Management

Georgia State University

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Marceria Gamble