MARCET EUSTICE

Interim Director (11/2022 To Current)

• Lead system HR initiatives, aligned with organizational strategy and employee and leader development. Including Respect for People Steering Committee, leadership development programming, optimization of learning management system, and performance management system training curriculum.
• Implemented newly integrated New Leader Onboarding program (including Respect for People, UW Health Way, and New Leader Onboarding content), with participation of 200+ leaders annually. Currently preparing to launch phased approach in Northern Illinois.
• Recognized in personal leadership competencies strengths in Manage Execution and Leads and Develops Others, as demonstrated in peer and leader performance growth feedback.

• Provide solutions-based consultative support on workforce issues that impact overall operational strategy for core business functions of UW Health client groups.
• Assess situations and provide recommendations to both HR and client leadership, regarding: workforce data analytics, organizational design, staffing mix, turnover, retention, team development and succession planning.
• Lead system-wide title and compensation alignment projects, through collaboration with HR stakeholders (compensation, recruitment, employee relations, senior leadership) and operational leaders (managers, directors, VPs).
• Build and maintain excellent relationships, while dealing with ambiguity and change management.

• Developed and executed staffing/retention plans to ensure teams were scheduled to meet business operations and guest traffic demands. Selected as UW-Madison Campus Recruiting Captain on behalf of district.
• Responsible for maintaining 150 team member headcount, including 14 team leaders and 5 Executive Team Leaders (Logistics, Human Resources, Sales floor/Guest Experience and Pharmacy).
• Successfully navigated through Executive Team Leader headcount reduction and met company timelines.
• Achieved high Best Team Survey results. Engagement at 82% and Leadership Upward Feedback at 96% (both on goals of 80%+).
• Oversaw daily business and operational processes to ensure product was in stock for our guests, in order to drive sales.
• Managed payroll and controllable expenses to meet company budget requirements and deliver back to bottom line.

• Managed up to 22 direct reports (Store Facilities Technicians) at 22 different Target store locations.
• Led store visits frequently to influence teams and housekeeping vendor on brand requirements.
• Vendor management and accountability to ensure timely project completion and within budget expectations.
• Participated in headquarters collaboration groups to improve process efficiency and annual performance review expectations/scoring metrics.
• Nominated as District Facilities Manager (DFM) award winner in multiple categories: "Be Your Best Self" and "Partner of the Year". Received "Top Performer" recognition on multiple occasions.

• Merchandising: Responsible for trend right merchandising, product in stocks, Leader On Duty, staffing, payroll management, service and sales.
• Human Resources: Oversaw all HR operations for 350+ team members, including: recruiting/acquisition, on-boarding, training, development, performance management and succession planning. Leveraged partnership with staffing agencies to fulfill peak/seasonal needs in store.
• Remodel Project Lead: Managed 7 month remodel project at Madison West location. Included staffing, construction and standard work for new off-site warehouse.
• Logistics: Led overnight teams of 30+ team members in efficient operations for unload and stocking process.