Marcey Spitznagel
Cincinnati,OH
Summary
Dynamic Office Manager with a proven track record at Accurate Pool and Spa Service, excelling in customer relations and office administration. Expert in maintaining confidentiality and streamlining operations, I enhanced financial accuracy through meticulous bookkeeping and fostered a collaborative environment by effectively managing client communications.
Overview
9
9
years of professional experience
Work History
Office Manager
Accurate Pool and Spa Service
06.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Scheduled appointments for clients and maintained communication with about their services until job is done.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Lead Teacher, Toddler Room
Jelly Bean Junction Learning Center
09.2016 - 06.2018
- Managed classroom behavior effectively, ensuring a safe, nurturing environment for all children.
- Improved fine motor skills among toddlers by designing engaging arts and crafts projects.
- Fostered independence among toddlers by guiding them through self-help tasks such as dressing themselves or cleaning up after snack time.
- Enhanced toddler development by implementing age-appropriate learning activities and playtime experiences.
- Maintained a clean, organized, and inviting classroom environment that encouraged exploration and learning.
- Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
- Provided daily care routines such as diaper changes, mealtime assistance, and nap supervision, ensuring the well-being of each child in the Toddler Room.
- Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
- Led enriching outdoor activities that promoted physical fitness, coordination, and exploration of the natural world.
- Partnered with parents in addressing challenging behaviors, developing effective strategies for improvement.
Education
Glen Este High School
CincinnatiSkills
- Customer service
- Mail handling
- Organizational skills
- Office administration
- Scheduling and calendar management
- Office management
- Bookkeeping
- Document management
- Operations management
- Customer relations
- Billing
- Administrative support
Timeline
Office Manager
Accurate Pool and Spa Service
06.2018 - Current
Lead Teacher, Toddler Room
Jelly Bean Junction Learning Center
09.2016 - 06.2018
Glen Este High School
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