Marcey Worthen
Tyler
Summary
Energetic Administrative Assistant with 20+ years experience in high-level executive support roles. Organized and professional. Authorized to work in the US for any employer
Overview
36
36
years of professional experience
1
1
Certification
Work History
Deputy Clerk
Smith County Tax Office
08.2023 - Current
- Process Registration
- Calculate and process title transfers for individuals, Car Dealers and Lienholders.
- Answer phones and questions about the auto registration process, rules and regulations for Texas.
- Work with and assist supervisors in any duties necessary in the office.
Customer Service Representative
Lindale Pet Hospital
01.2019 - 08.2025
- Answer phones, set appointments, triage based on emergency needs, check in patients, fill prescriptions, sales and everything needed to fulfill patient and client needs.
Veterinary Technician
Animal Medical Center of Forney
12.2014 - 03.2018
- I assisted with surgery monitoring, did room appointments and filled prescriptions as well as other duties needed by the technicians. I also answered phones and set appointments when needed as well as take care of any necessary needs from clients and patients.
Technician Assistant
Van Zandt Animal Care Center
02.2014 - 05.2015
- I was responsible for assisting technicians with appointments, surgery and filling prescriptions. Also anything needed from the Dr. I also was responsible for answering phones, taking and setting appointments and helping with all the aspects of client and patient care.
Title Clerk
Brinson Ford of Athens
02.2014 - 05.2015
- I was responsible for entering inventory, and closing the financial aspects of the car deals. I figured and sent in pay off on trade in cars as well as did the title work for new car and used car sales. Handled the titling for the tax office and state of taxes that was necessary.
Tech Assistant
CSR
06.2014 - 12.2014
Title Clerk
Autosell Funding
05.2013 - 01.2014
- I was responsible for answering phones, filing titles, logging in inventory as well as updating inventory for individual car dealers floored with the company. I received and cut checks for payment of vehicles and updated the floor plans for said dealers. I was proficient in quick books to create and send invoices, deposit and cut checks and payoffs for vehicles as well as all necessary title work in transferring titles to old and new owners. Made trips to the tax office and filed necessary title work involved.
Residential Appraisal Director
Kaufman County Appraisal District
10.2009 - 04.2013
- I oversaw the appraisal of all residential property in kaufman county, reported directly to the chief appraiser. Analyzed all residential schedules, sales information to adjust schedules and sales data necessary for keeping schedules within state required limits.
Sales/Marketing and Training Rep
Southwest Data Solutions
06.2003 - 07.2008
- Covered sales and Marketing for the entire state of Texas for tax and appraisal software. Was responsible for contacting clients and potential clients for any questions and problems in software. When installed into office was responsible for training office staff on use and maintenance of software. Handled support and questions for offices installed as well as additional training and support that was needed.
Appraisal Director
Van Zandt County Appraisal District
08.1989 - 10.2003
- Started as receptionist and assistant throughout office. Gradually moved into appraisal department as assistant and after graduation of high school became full time appraiser. Earned my RPA and moved into lead appraiser position within 5 years. Served as lead appraiser for rest of time at office. Was responsible for reporting directly to Chief Appraiser. Studied sales market of Van Zandt County to analyze building and sales cost for appraisal schedules of property, price per acre, square foot etc. I handled all protests presented to Appraisal Review Board and any appeals to state as well for each individual school district to maintain standards for each district overall value and state standards. Handled taxpayer questions and problems as needed throughout the county as well as keeping team of appraisers on tract for measuring and valuing all residential and most commercial real estate in the county.
Education
High School Diploma -
Canton High School
Canton, TX01.1992
RPA - Registered Professional Appraiser
TDLR
Austin,TX11-1996
RTA - Registered Tax Assessor
TDLR
Austin,TX06-1999
Skills
- Business development
- Microsoft Word
- Teamwork
- Zoom
- Communication skills
- Administrative experience
- Attention to detail
- Computer operation
- Microsoft Excel
- Microsoft Office
- Organizational skills
- Assistance experience within education industry
- Excel data analysis
- Proofreading
- Computer skills
- Expense management
- Strategic planning
- Client relationship development
- Filing
- Data-driven decision making
- Software sales
- Customer support
- B2B sales
- Community engagement
- Strategic management
- Client relationship management
- Excel
- Front desk
- Typing
- Team development
- Appointment scheduling
- Customer service
- Record keeping
- Customer retention
- Assistance experience within retail industry
- Written communication
- Empathy
- SaaS
- Office experience
- Triage
- Self-directed
- Clerical experience
- Time management
- Client onboarding
- Account management
- Sales
- Managing customer accounts
- E-commerce
- Supervising experience
- Microsoft Outlook
- Analytical thinking
- Customer satisfaction improvement
- Data entry
- Team motivation (leadership skill)
- Veterinary experience
- Animal restraint
- Operations management
- Profit and loss analysis
- Employee relationship building
- Accounting
Certification
- Non-CDL Class C
- Driver's License
- Certified Notary Public
Timeline
Deputy Clerk
Smith County Tax Office
08.2023 - Current
Customer Service Representative
Lindale Pet Hospital
01.2019 - 08.2025
Veterinary Technician
Animal Medical Center of Forney
12.2014 - 03.2018
Tech Assistant
CSR
06.2014 - 12.2014
Technician Assistant
Van Zandt Animal Care Center
02.2014 - 05.2015
Title Clerk
Brinson Ford of Athens
02.2014 - 05.2015
Title Clerk
Autosell Funding
05.2013 - 01.2014
Residential Appraisal Director
Kaufman County Appraisal District
10.2009 - 04.2013
Sales/Marketing and Training Rep
Southwest Data Solutions
06.2003 - 07.2008
Appraisal Director
Van Zandt County Appraisal District
08.1989 - 10.2003
High School Diploma -
Canton High School
RPA - Registered Professional Appraiser
TDLR
RTA - Registered Tax Assessor
TDLR
Additional Information
- Skills
- Microsoft Office proficiency Dedicated team player
- Meticulous attention to detail Strong interpersonal skills
- Results-oriented Understands grammar
- Self-directed Proofreading
- Time management Self-starter
- Professional and mature Mail management
- Resourceful
- Excel spreadsheets