Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Marcha Yakob

Las Vegas

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Dr fraid L fraid’s
10.2019 - Current


  • Verified patient insurance coverage and collected required co-payments.
  • EKGs
  • Give Injections to Patients prior authorization
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Front Desk Receptionist

Procare Medical Center
02.2018 - 10.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Entered and updated sensitive customer information during check-ins and room changes.

Front Desk Medical Assistant

Medical Records
02.2018 - 12.2018


  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Supported office staff and operational requirements with administrative tasks.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed patient referrals to other medical specialists.
  • Maintained current and accurate medical records for patients.
  • Printed prescription requests and queries in compliance with practice protocol.

Medical Assistant

Ramanathan Muthaiah
01.2017 - 02.2018
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Records

01.2017 - 01.2018
  • Filing, Pulling Charts, Indexing, Faxing
  • Patient Check out: Scheduled for Follow up Appointment, Lab work, EKG's, X-ray
  • Worked in back Office: Roomed Patients, Vitals, Charting
  • Worked in Front Office: Greeted Patients, Answered Phones, Appointment Reminders, New Patients Paperwork, Collected copays, Collected Insurance Information.

Key Holder

Canyon Medical Center/ Internal Medicine / Urgent Care
01.2017 - 01.2018
  • (open/Closing Clinic, Verified Insurance, Prior-Authorizations for Medication, Check in/out Patients Medical Appointments, Obtained information about Patient's Medical History, Fax out Medical Records, Room and Take Patient's Vitals, Referrals, Performed Procedures Such as KEG'S, ABI's, DEXA's, Ear Lavage, Injections, Answer Phone Calls, Maintaining Front Desk Area Clean.

Medical Assisting Extern Diagnostic Center of Medicine
06.2016 - 08.2016
  • Successfully Completed 180 hours of Externship Training Interacted with Patients daily in the Front and Back Office

Education

Diploma -

Medical Assistant Northwest Career College
2015

Skills

  • Medical Terminlogy (6 years)
  • Venipencture (Less than 1 year)
  • Customer service (6 years)
  • Insurance Verification, ECG/EKG, Ear / Eye Lavages, Immunization, ABI'S, Vital Sign, Capillary/ Venipuncture, Urine Specimen, Glucose Blood Testing, Computer Skills { HER- Practice Fusion}, Medical Terminology, Medical Law & Ethics, Strep and Mono Test
  • Medical Office Administration
  • Patient Scheduling
  • Payment Collection
  • Billing Inquiries
  • Microsoft Office Suite Proficiency
  • Customer Complaint Resolution
  • Outstanding Communication Skills

Additional Information

  • Willing to relocate: Anywhere

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Assistant

Dr fraid L fraid’s
10.2019 - Current

Front Desk Receptionist

Procare Medical Center
02.2018 - 10.2019

Front Desk Medical Assistant

Medical Records
02.2018 - 12.2018

Medical Assistant

Ramanathan Muthaiah
01.2017 - 02.2018

Medical Records

01.2017 - 01.2018

Key Holder

Canyon Medical Center/ Internal Medicine / Urgent Care
01.2017 - 01.2018

Medical Assisting Extern Diagnostic Center of Medicine
06.2016 - 08.2016

Diploma -

Medical Assistant Northwest Career College

Similar Profiles

CREATE PROFILE
Marcha Yakob