Summary
Overview
Work History
Education
Skills
Communication
Leadership
Timeline
Generic

Marchell Grant

Lithonia,GA

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

20
20
years of professional experience

Work History

Site Manager

Anointed Hands 4 Cleaning
12.2020 - Current
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Managed scheduling and resource allocation for cleaning teams to optimize efficiency.
  • Implemented process improvements that elevated service quality and customer satisfaction.
  • Conducted regular inspections to maintain high cleanliness standards across all sites.
  • Collaborated with clients to understand needs and tailor cleaning services accordingly.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Resolved issues between employees and customers using company policies.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

Lead Supervisor

Granite Installations
01.2015 - 12.2020
  • Oversaw daily operations, ensuring adherence to safety and quality standards.
  • Trained and mentored staff on installation techniques and equipment usage.
  • Coordinated project schedules, aligning resources with customer requirements.
  • Implemented training programs to improve employee skills and performance metrics.
  • Developed strategic plans for resource allocation and cost management initiatives.
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Increased project completion rates by prioritizing tasks and effectively delegating responsibilities to team members.

Tasker /Lead

DHL Logistics
04.2016 - 03.2018
  • Oversaw task assignments, ensuring efficient workflow and timely completion of projects.
  • Mentored junior team members on best practices and operational procedures.
  • Implemented process improvements, enhancing service delivery and client satisfaction.
  • Coordinated logistics for task execution, optimizing routes and resource allocation.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Improved task completion rates by implementing efficient scheduling and time management strategies.

Supervisor

Graebel
08.2005 - 01.2015
  • Overseeing daily operations, managing staff, ensuring compliance with OSHA regulations, and providing exceptional customer service. Also responsible for moving freight and supplies for customers during contract positions, cleaning warehouse spaces from top to bottom utilizing lifts of various types.

Education

Diploma -

Washington High School
Atlanta, Ga

Certificate of Technical Studies - Electrical Technology

Everest Institute
Decatur, Ga
10-2010

Skills

  • HACCP Certified
  • Confined Space certification
  • Team leadership
  • Site inspection and management
  • Quality assurance
  • Customer relationship management
  • Safety procedures
  • Documentation and reporting
  • Time management
  • Customer service
  • Strong work ethic

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations. Conducted site inspections to assess overall conditions pertaining to sanitation and quality. Implement new sanitation programs to improve site cleanliness. Maintain daily warehouse sanitation. Oversee a team of 10 associates responsible for site quality to meet AIB audit requirements for food grade facility, annually.

Leadership

Successfully led a team to exceed production goals while maintaining excellent customer satisfaction scores on all audits in 1.5 mil sq ft facility. Experience with and knowledge of Master Sanitation Schedules

Timeline

Site Manager

Anointed Hands 4 Cleaning
12.2020 - Current

Tasker /Lead

DHL Logistics
04.2016 - 03.2018

Lead Supervisor

Granite Installations
01.2015 - 12.2020

Supervisor

Graebel
08.2005 - 01.2015

Diploma -

Washington High School

Certificate of Technical Studies - Electrical Technology

Everest Institute

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