Summary
Overview
Work History
Education
Skills
Professional Development
Awards
Timeline
Generic

Marchelle Brooks

Holland

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Proven track record in leading teams to achieve operational excellence through effective communication and analytical thinking.

Overview

11
11
years of professional experience

Work History

Supervisor

WFS
10.2024 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Training of Employees, Leads and Supervisor
  • Created training manuel for New Supervisor training
  • Trouble shooting Lotus and Scanner issues during operations
  • Consistently updating warehouse production activity board with Inbound truck activity & Ops Clock scanning percentages
  • Cleaning of ULD's


Warehouse Agent Express

Aerotek (WFS)
06.2024 - Current
  • Inspected incoming goods for damages or discrepancies; reported any irregularities immediately
  • Exhibited strong organizational skills while loading and unloading containers onto pallets for shipment
  • Successfully handled multiple tasks simultaneously while working under tight deadlines
  • Trained new employees on warehouse and work procedures
  • Operated manual pallet jack to move products throughout warehouse
  • Routed packages by scanning packages, reading labels and verifying numbers and sorting packages correctly by destination
  • Loading and unloading vessels in dock port
  • Weighing and Recording ULD"s weight vs freight on scales
  • Trained employees on scales


Quality Assurance Lead Technician

Yanfeng
03.2019 - 01.2024
  • Reviewed engineering specifications, protocols, reports
  • For accuracy and completeness
  • Verified that all personnel involved in the manufacture of products are adequately trained on applicable processes
  • Developed and implemented quality assurance procedures to ensure adherence to ISO 9001 standards
  • Utilized root cause analysis techniques to identify and resolve issues quickly and effectively
  • Conducted internal audits to verify compliance with established policies and procedures
  • Created reports detailing test results, process deficiencies, and corrective actions taken
  • Conducted group and individual trainings to ensure proper understanding of quality assurance protocols and techniques

Quality control Trainer

Publix Warehouse Bakery
08.2014 - 02.2019
  • Educated employees on proper use of organization's products and systems
  • Conducted one-on-one coaching sessions with employees to develop their skills and knowledge
  • Trained existing personnel on new or enhanced applications, products and job functions
  • Maintained accurate records of all training activities, including attendance, evaluations and assessments
  • Contributed ideas at team meetings regarding new approaches for delivering instruction
  • Maintained records of completed training and required recertifications
  • Assessed individual performance levels to identify areas for improvement and create targeted training plans

Education

Bachelor of Arts - Quality Systems

Florida Technical College
05.2003

Skills

  • Quality Assurance Documentation
  • Critical Analysis
  • Effective Listening
  • Effective Task Prioritization
  • Clear Communication
  • Employee Development
  • Strategic Goal Setting
  • Team Development
  • Operational Efficiency Enhancement
  • Meticulous Attention
  • Analytical Problem-Solving
  • Intrinsic Drive

Professional Development

Lean Six Sigma Green Belt Training

Awards

  • Employee Of The Month
  • Employee Of The Year
  • Certificate Of Appreciation

Timeline

Supervisor

WFS
10.2024 - Current

Warehouse Agent Express

Aerotek (WFS)
06.2024 - Current

Quality Assurance Lead Technician

Yanfeng
03.2019 - 01.2024

Quality control Trainer

Publix Warehouse Bakery
08.2014 - 02.2019

Bachelor of Arts - Quality Systems

Florida Technical College
Marchelle Brooks