Marchelle Reeves
Madison,TN
Summary
- Adept problem-solving and interpersonal skills. Ability to prioritize multiple requests in an efficient and timely manner. Excellent communication/customer service skills. Proficient use of relevant computer technologies and software. Works effectively with students and faculty of all backgrounds. Abides by federal and state confidentiality requirements. Public speaking and toastmaster skills. Aptitude for advising students and young adults in career and educational paths. Knowledge about barriers and challenges related to post-secondary degree attainment. Knowledge of e-learning and training mediums. Core strengths include:
- Strategic Planning
- Career Readiness
- Career Advisement
- HR Project Management
- Quality Focused
- Public Speaking
- Critical Thinking Skills
- Onboarding
- Quality Management Authorized to work in the US for any employer
Overview
17
17
years of professional experience
1
1
Certification
Work History
Examsoft Administrator and Teacher Assistant
Middle Tennessee School of Anesthesia
08.2022 - Current
- Onboard new employees and import student cohorts in ExamSoft
- Check and release exams, troubleshoot issues during exams, and proctor exams when needed
- Provide media and light IT support during didactic classes to ensure information is being recorded
- Provide Simulation lab media assistance for mock operation room activities
- Input grades and set up for special simulation labs
Career Transition Specialist
Muhlenberg Job Corps Center
11.2020 - 08.2022
- Prepares students with essential skills needed to function and adapt to higher learning environments, the workforce, and social environments through skill training, work-based learning, and community partners
- Provides initial and periodic assessments of each assigned student's transitional needs
- Develops strategies and action plans to address students' transitional needs
- Maintains and documents regular contact with assigned students
- Assists graduates in identifying and obtaining support services within the communities where they work and live
- Assists graduate with initial job placement and provide follow-up services
- Ensures all student achievement credentials are updated and documented
- Assists students in resume development, interviewing skills, and job search strategies
- Uses Labor Market Information and other resources to develop services and placement support strategies tailored to meet the needs and qualifications of each student
- Maintains placement folders in accordance with the contract's SOP
- Provides referrals to and registration with the local One-Stop Center
- Maintains contact with appropriate staff from GAP centers
- Submits reports as determined by the supervisor
- Provides regular feedback to students regarding appropriate employability skills
- Follows CDSS Plan and procedures daily
- Adheres to required property control policies and procedures
- Complies with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and Center policies and procedures
Community Specialist
Educational Opportunity Center @ University of Tennessee at Chattanooga
07.2019 - 08.2022
- Assisted adults in reconnecting with college, identifying funding possibilities and completing related forms
- Connected students who needed high school equivalency to appropriate classes
- Establishing and maintaining working relationships with diverse constituencies
Arena Usher
McKenzie Arena @ University of Tennessee at Chattanooga
11.2016 - 08.2022
- Usher and Crowd control for games and special events
Educational Assistant
Orchard Knob Middle School
08.2016 - 11.2020
- Provides reading comprehension strategies to students challenged with reading and comprehension skills
- Utilizes instructional programs to assess students' knowledge and comprehension of content
- Sets learning objectives develops and implements lesson plans while addressing the individual needs of students
- Monitors students' behavior, activities, safety, and chaperones students while on-field experiences
- Collaborates with school leaders, colleagues, parents, vendors, etc
- To achieve the goals of the organization
- Provided support with curriculum delivery and student behavior management
- Implemented behavior redirection methods to address problematic issues
- Provide crisis intervention to students when difficult situations occur
- Confer with teachers, administrators, other professionals, and parents to discuss children's progress, and resolve behavioral and academic problems
Summer Educator
The Bethlehem Center
06.2017 - 08.2017
- Summer Stem program instructor for the 9-13 year old class
- Monitored students behavior, activities, and chaperoned students while on field experiences
- Set learning objectives and implemented lesson plans
Employment Specialist/Human Resource Project Assistant
Integrity Staffing/Amazon
01.2014 - 01.2015
- HR Recruiter: Interviewing and drug testing applicants for Amazon
Customer Service/Claims Agent
Blue Cross Blue Shield Tennessee
07.2007 - 11.2011
- Resolved escalated customer issues by collaborating with cross-functional teams, ensuring timely resolution and customer satisfaction
Education
Master of Science - Business Leadership and Management
Western Governors University
12.2024
Bachelor of Science - Business Management
Fisk University
Nashville, TN05.1998
Skills
- Microsoft Office
- Databases
- Basic HTML
- Project Management Software
- Classroom Management
- Recruiting
- Academic Advising
- Workforce Development
- Public Speaking
- Curriculum Development
- Training & Development
- Microsoft Excel
- Teaching
- Experience working with students
- Data collection
- Tutoring
- Quality Management
- Telecommunication
- Presentation Skills
- Crisis Intervention
- Behavior Management
- Case Management
- Writing Skills
- IT Support
Certification
- FOUNDATIONS OF LEADERSHIP CERTIFICATE 1, 11/01/21, Present, The National Society of Leadership and Success, Communication, Critical and creative problem-solving, Collaboration
- FOUNDATIONS OF LEADERSHIP CERTIFICATE 2, 03/01/22, Present, The National Society of Leadership and Success, Cultural intelligence & diversity, Emotional intelligence, Resilience & confidence
- CPR Certification, 10/01/21, 10/31/23
Assessments
- Supervisory skills: Motivating & assessing employees, 08/01/21, Proficient
- Elementary school classroom management, 07/01/20, Proficient
- Project timeline management, 06/01/20, Proficient
- Middle school classroom management, 07/01/20, Proficient
Timeline
Examsoft Administrator and Teacher Assistant
Middle Tennessee School of Anesthesia
08.2022 - Current
Career Transition Specialist
Muhlenberg Job Corps Center
11.2020 - 08.2022
Community Specialist
Educational Opportunity Center @ University of Tennessee at Chattanooga
07.2019 - 08.2022
Summer Educator
The Bethlehem Center
06.2017 - 08.2017
Arena Usher
McKenzie Arena @ University of Tennessee at Chattanooga
11.2016 - 08.2022
Educational Assistant
Orchard Knob Middle School
08.2016 - 11.2020
Employment Specialist/Human Resource Project Assistant
Integrity Staffing/Amazon
01.2014 - 01.2015
Customer Service/Claims Agent
Blue Cross Blue Shield Tennessee
07.2007 - 11.2011
Bachelor of Science - Business Management
Fisk University
Master of Science - Business Leadership and Management
Western Governors University
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