An United States Navy veteran with experience in administration, with added technical abilities is well enhanced efficiently in coordination of information. Managing the office, provide customer service, coordinate with manufacturers, maintained key accounts and documents. Strong problem solving and decision-making skills with the ability to develop and implement effectiveness with other team players, in a fast pace environment.
Overview
23
23
years of professional experience
Work History
1st Shift Starlink Associate
SpaceX
04.2021 - Current
Assist engineers with development builds and other tasks
Mechanical/electrical assembly of user terminal components, subassemblies, and final assembly according to instructions
Program, load, operate, and troubleshoot automated equipment
Maintain consumables inventory
Help develop and optimize production line stations and processes
Ensure product quality and conformance to design requirements.
Perform clerical tasks that supports production control and ensure the efficient flow of materials required by production schedules.
Coordinates with suppliers to prioritize delivery dates and materials expediting requirements
Responsible for accurate status updates and tracking of materials through manufacturing processes and steps
Assists production and warehouse with expediting and physical movements of parts to their next internal and external work centers to meet production schedules
Assists Production Supervisors/Leads with ensuring that materials and tools for required job(s) are available and accessible
Supported operations and quality departments
Performs manufacturing and operations data collection and analysis as applicable
3rd Shift Mail Production Lead
Pitney Bowes
11.2017 - 04.2021
Ensure OSHA regulations are enforced and that all required documents are kept up to date
Communicate with Operations personnel daily to determine issues or problems that may have arisen or are anticipated
Input and update of customer address, client meter information, USPS paperwork requirements, mail quality issues, client blast e-mail communications.
Supported employees by accurately tracking time and proactively resolving any conflicts.
Trained workers in proper operation, calibration and maintenance of production line equipment.
Handled production line documentation for waste, downtime and output.
Monitored employee activities to verify consistent use of good manufacturing principles.
Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
Contributed to continuous improvement and lean initiatives by implementing directives.
Organized regular production line cleaning and sanitation to prevent contamination and consumer illnesses.
Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
Monitored workers on site during production activities for safety procedures compliance.
Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
Maintained organized work area by cleaning and removing hazards.
Made sure that products were produced on time and are of good quality.
Met production targets and tight deadlines by collaborating closely with team members.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Inspected finished products for quality and adherence to customer specifications.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Adjusted machines to increase productivity for runs.
Examined incoming materials and compared to documentation for accuracy and quality.
Performed general equipment maintenance and repair to minimize downtime.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Intermediate Clerk
Los Angeles County Office of the Assessor
08.2013 - 11.2017
Process and maintain case files, permits, licenses that require specialized knowledge in assessing property.
Proficient in Microsoft Office based programs including Excel and Word
Interacted with customers by phone, email, or in-person to provide information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Input data into spreadsheets and databases.
Produced high-quality communications for internal and external use.
Routed business correspondence, documents, and messages to correct departments and staff members.
Processed documents and materials to disseminate information to appropriate parties.
Utilized office management software to record and track customer information.
Edited and proofread documents for accuracy and completeness.
Supported staff on special assignments and ad hoc projects.
Informed and supported business leaders through consistent communication and administrative support duties.
Administrative Assistant
One Local Agency
01.2007 - 01.2012
Partnerships with Container Marketing Inc., California Business Bank, United Way of Los Angeles, All Health, Green Fleet Systems & State Bar of California
Performed administrative functions, coordinated and managed projects, filed documents, and answered phones.
Operation Specialist Petty Officer, Third Class- Honorable Discharge
United States Navy
07.2000 - 07.2005
Obtained Secret clearance, coordinated Top Secret briefings, monitored radars, and updated navigational charts.
Motivated and trained employees to maximize team productivity.
Conducted regular reviews of operations and identified areas for improvement.
Developed effective improvement plans in alignment with goals and specifications.
Generated reports detailing findings and recommendations.
Evaluated staff performance and provided coaching to address inefficiencies.
Devised and implemented processes and procedures to streamline operations.
Frequently inspected production area to verify proper equipment operation.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Assisted various departments with change by communicating new improvement plans and expectations.
Tracked and analyzed reports to determine needed improvements.
Education
No Degree - Computer Information Systems
Los Angeles Trade Technical College
Los Angeles, CA
High School Diploma -
Macon County High School
Montezuma, GA
05.2000
Skills
Data Entry
Program Support
Workplace Safety
Preparing Reports
MS Office
Production Support
Issue Resolution
Time Management
Computer Skills
Customer Service
Attention to Detail
Critical thinking
Analytical thinking
Public speaking
Leadership qualities
Microsoft Office proficiency
Quality assurance
Interpersonal skills
Problem solving
Conflict resolution
Networking abilities
Cross-functional teamwork
Microsoft Applications Proficiency
Timeline
1st Shift Starlink Associate
SpaceX
04.2021 - Current
3rd Shift Mail Production Lead
Pitney Bowes
11.2017 - 04.2021
Intermediate Clerk
Los Angeles County Office of the Assessor
08.2013 - 11.2017
Administrative Assistant
One Local Agency
01.2007 - 01.2012
Operation Specialist Petty Officer, Third Class- Honorable Discharge