Experienced administrative professional with over 13 years of expertise in supporting high-achieving executives. Recognized for drive and resourcefulness, consistently meeting professional needs. Demonstrates keen attention to detail and strong organizational skills, delivering exceptional results while managing high-volume workloads in rapidly changing environments. Efficiently assists with various professional needs, showcasing precise organization and consistently delivering exceptional results in managing high-volume workloads.
Overview
25
25
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
The Lord's Place Inc.
04.2023 - 10.2024
Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
Organized and coordinated conferences and monthly meetings.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
Maintained confidentiality by handling sensitive information with discretion and professionalism.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.
Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Boosted morale with event planning and coordination of company-wide functions, celebrations, or gatherings.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Ensured timely completion of action items by tracking progress and following up on delegated tasks from the CEO.
Contributed to strategic planning by providing administrative support during Board of Directors'' meetings.
Increased meeting effectiveness with detailed preparation of agendas, materials, and minutes.
Strengthened relationships with key partners through professional representation at industry events or conferences when necessary on behalf of the CEO.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Screened calls and emails and responded accordingly to support executive correspondence.
Used advanced software to prepare documents, reports, and presentations.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Executive Assistant to the Managing Director
Mountain View Title And Escrow
09.2012 - 11.2022
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Filed paperwork and organized computer-based information.
Answered high volume of phone calls and email inquiries.
Handled incoming and outgoing mail, email and faxes.
Greeted arriving visitors 40 to 50 per day, determined nature and purpose of visit and directed individuals to appropriate destinations.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Created and managed office systems to efficiently deal with documentation.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum
Visited residential properties and prepared homes for clients' arrival.
Worked with clients to effectively plan and coordinate logistics for special projects and events.
Enhanced office efficiency through meticulous organization and prioritization of tasks.
Organized special events and conferences, coordinating logistics from venue selection to attendee registration with great attention to detail.
Safeguarded sensitive information by implementing strict confidentiality protocols and secure filing systems.
Provided exceptional administrative support to the Managing Director, contributing to increased productivity levels.
Created a welcoming environment for visitors by managing reception duties professionally while maintaining appropriate decorum.
Title and Escrow Specialist
Mountain View Title And Escrow
09.1999 - 09.2012
Organized and prepared tax and title documents to transfer ownership of property.
Communicated with customers to resolve common title issues.
Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
Processed 20 to 30 Title Commitments and prepared documents received by clients to complete title follow-ups each day.
Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
Contacted appropriate agencies to complete searches, order records and obtain documents.
Searched and analyzed real estate records.
Used information gained during searches to produce and process title commitments and insurance policies.
Prepared property reports.
Compiled lists of mortgages, contracts and other documents pertaining to titles.
Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
Checked signatures and legal descriptions for accuracy and integrity.
Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Managed real estate closing process in compliance with applicable standards and legal requirements.
Followed-up on status of releases, policies and return of recorded documents.
Worked with title group to resolve issues such as easements, lot splits and bankruptcies.
Forwarded title clearing documentation to title officer for approval.
Managed disbursement of funds efficiently upon completion of transactions according to contractual agreements between parties involved.
Reduced closing times for transactions, ensuring timely delivery of funds and documents to all parties involved.
Established effective communication channels between all parties involved in transactions, promoting transparency throughout the process.
Maintained up-to-date knowledge on ever-changing regulations within the escrow and real estate industries, ensuring full compliance at all times.
Education
No Degree - Raising My 4 Children
School of Hard Knocks
03-2024
Associate of Science - Business Management
Weber State University
04.1997
Skills
Administrative Oversight
Executive Schedule Management
Video Conferencing Software
Business Operations
Calendar and Scheduling Software
Client Satisfaction Management
Company Event Coordination
PowerPoint Presentations
Timeline
Executive Assistant to the Chief Executive Officer
The Lord's Place Inc.
04.2023 - 10.2024
Executive Assistant to the Managing Director
Mountain View Title And Escrow
09.2012 - 11.2022
Title and Escrow Specialist
Mountain View Title And Escrow
09.1999 - 09.2012
Associate of Science - Business Management
Weber State University
No Degree - Raising My 4 Children
School of Hard Knocks
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