MARCI HOLLEY
Bartlesville,OK
Summary
Reliable, detail-oriented individual accomplished in aiding and assisting leaders. Strong organizational and analytical skills with a drive for exceeding goals and expectations. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
31
31
years of professional experience
Work History
Ombudsman
Volunteer Work
Bartlesville, OK
02.2024 - Current
- Assist residents in understanding their rights.
- Maintain detailed records of all client interactions including notes from meetings and phone calls.
- Complete reports, paperwork and documentation accurately and on time.
- Provide emotional support to residents and their families during difficult times.
- Assess the need for additional resources for the patient or family member such as counseling or financial assistance programs.
- Help residents and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocate for residents needs with interdisciplinary team and implemented outlined treatment plans.
- Refer residents to specialized health resources or community agencies to furnish additional assistance.
Property Manager-Remote
Bridge Properties LLC
Chandler, AZ
07.2023 - Current
- Develop and implement effective leasing strategies to maximize occupancy rates.
- Coordinate maintenance, repairs, and upgrades of rental units as necessary.
- Advertise vacant property through online listings and other media outlets.
- Prepare monthly financial reports detailing expenses, revenues, occupancy rates. for management review.
- Review contracts related to property management services such as landscaping or pest control companies.
- Update existing policies related to rentals including pet restrictions, parking rules, noise limits.
- Inspect properties regularly to identify deficiencies and schedule repairs.
- Solicit and analyze bids for repairs, renovation and general maintenance.
- Plan, scheduled and coordinate general maintenance or repairs for commercial or residential properties.
- Managedoverall tenant relations, promote tenant satisfaction and streamline services delivery.
Assessment Coordinator
Wilson Psychological Associates
Bartlesville, OK
02.2022 - 06.2023
- Organized materials used in administering assessments such as questionnaires, pencils and answer sheets.
- Monitored client progress throughout the assessment process to ensure accuracy of results.
- Utilized computer technology to input test scores into databases for storage and retrieval purposes.
- Performed quality assurance checks on scored tests prior to submission for interpretation by supervisor.
- Assisted in the administration and scoring of psychological assessments, including intelligence tests, personality inventories and achievement batteries.
- Conducted clinical interviews to obtain information from clients regarding their background and current functioning.
- Compiled written reports summarizing test results for review by psychologists or other professionals.
- Tested patients to gather information on wide range of illnesses and diagnoses.
- Administered standardized physical or psychological tests.
- Scheduled appointments, maintained client files, answered phones, greeted visitors and managed office tasks as needed.
ESL Instructor
VIPKID
San Francisco, CA
11.2017 - 01.2020
- Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening.
- Improved student grammar and conversational skills through role play assignments.
- Provided one-on-one instruction for non-English speaking students within classroom settings.
- Tested, evaluated and counseled students regarding academic performance and goals.
Executive Assistant
Sutherland Lumber Company
Kansas City, MO
07.1996 - 05.1997
- Organized and maintained files and databases in an efficient and confidential manner
- Maintained and assisted owners with their schedules and communications
- Maintained or assisted in the maintenance of personal financial records
- Ran occasional errands necessary to assist the owners or other executive staff
- Opened, read and wrote answers to routine letters and correspondence for executives.
Data Collection Specialist
Research Systems Corporation
Evansville, IN
06.1993 - 05.1996
- Kept data secure and followed proper procedures for uploading and transmitting information.
- Performed telephone studies and tracked responses.
- Stayed on top of daily workload with speed and efficiency.
Education
MAT Certification - Medication Administration Training
Tulsa Technology Center - Peoria
Tulsa, OK01-2024
Bachelor of Science - Sociology
University of Southern Indiana
Evansville, In05.1996
Skills
- Organization and efficiency
- Spreadsheet development
- Attention to detail
- Data collection and documentation
- Reporting requirements
- Strong problem solver
- Business writing
- Critical thinker
- Problem Resolution
- Critical Thinking
- Social Perceptiveness
- Friendly, Positive Attitude
- Dependable and Responsible
Timeline
Ombudsman
Volunteer Work
02.2024 - Current
Property Manager-Remote
Bridge Properties LLC
07.2023 - Current
Assessment Coordinator
Wilson Psychological Associates
02.2022 - 06.2023
ESL Instructor
VIPKID
11.2017 - 01.2020
Executive Assistant
Sutherland Lumber Company
07.1996 - 05.1997
Data Collection Specialist
Research Systems Corporation
06.1993 - 05.1996
MAT Certification - Medication Administration Training
Tulsa Technology Center - Peoria
Bachelor of Science - Sociology
University of Southern Indiana