Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marci Padilla

Modesto,CA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience

Work History

Associate

DIAMOND CUT VINYL SUPPLY
09.2021 - 07.2022
  • Developed strong rapport with customers and created positive impression of business. Increasing sales by 10%.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and updated online website.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

OFFICE MANAGER

CHADHA CONSTRUCTION CO.
03.2015 - 07.2017
  • Liaison to office, county and city staff pertaining to permits, licensing, building plans and related materials.
  • Oversaw payment of invoices and other expenses, requisitions for supplies, materials and equipment; maintains records of agency property and inventory list; schedules repair and maintenance of office space and equipment.
  • Assist with compiling information for company bids and/or submittals and file corresponding documents in timely manner
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Patient Financial Counselor

FIRSTSOURCE SOLUTIONS USA LLC
04.2009 - 07.2013
  • Verified patient insurance eligibility and entered patient information into system.
  • Provided excellent customer service to patients and medical staff.
  • Engaged with patients to provide critical information.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed two hospitals.

Legal Secretary

THE LAW OFFICE OF BEN ROBERTS
01.2009 - 03.2009
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Organized files for court proceedings.
  • Filed documents with courts on behalf of attorney.
  • Received and placed telephone calls to clients and prospective clients.
  • Screened telephone calls and forwarded to appropriate departments.

Education

Associates Degree - Computer Aided Design

WESTWOOD COLLEGE
Fort Worth, TX
07.2007

Diploma - General Education

CERES HIGH SCHOOL
Ceres, CA
05.2004

Skills

  • Office Management
  • Customer Service
  • Organizational Skills
  • Excellent Multi-Tasking Ability

Languages

Spanish
Native or Bilingual

Timeline

Associate

DIAMOND CUT VINYL SUPPLY
09.2021 - 07.2022

OFFICE MANAGER

CHADHA CONSTRUCTION CO.
03.2015 - 07.2017

Patient Financial Counselor

FIRSTSOURCE SOLUTIONS USA LLC
04.2009 - 07.2013

Legal Secretary

THE LAW OFFICE OF BEN ROBERTS
01.2009 - 03.2009

Associates Degree - Computer Aided Design

WESTWOOD COLLEGE

Diploma - General Education

CERES HIGH SCHOOL
Marci Padilla