Marci Turso
Charlotte,NC
Summary
Seasoned Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Proven leader with a track record of consistently exceeding goals and expectations.
Overview
26
26
years of professional experience
Work History
President
TurSales, LLC Contracted By Peets Coffee & Tea
10.2013 - 12.2021
- Moved from company position to forming TurSales in fall of 2013 to run newly established territory in S/SE Charlotte, NC and N/NE SC
- Similar job description to NoVa position with exception of it being an ID Territory, therefore requiring more self-discipline, creativity and work ethic to execute goals and tasks required.
- Mentored and helped train new hires in SC on computers, ordering, inventory and other software based applications
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Recognized as a Grind to Great recipient for outstanding performance. NC & SC)
- Cuptober Winner 2014, 2015, 2017, 2018, 2019, 2020.
Territory Sales Manager
Peet's Coffee & Tea
05.2010 - 10.2013
- After assuming new accounts, took leadership by selling Peet's Vision and quality of product to gain incremental and permanent space in six separate accounts, thereby increasing their sales over 50% at minimum. One established account increased their sales over 250% in one year.
- Tracked consumer growth year to year and established trends to determine new ways to grow volume or maintain current strategy where successful. Achieved 2011 budget w/net 550K and 2012 budget w/net 620K. Sales 20% beyond projections in both years.
- Steady increase in sales by 30+% each year. Maintained efficiency and profit by managing buy back rate of 6-8% and return rate of less than 1.1% using a proven strategy and earnest work ethic with focus to code rotation and presentation of product and sales strategy.
- Built number one Target account in SE US for two years (second in East) before transferring to NC.
- Once acquiring account, held number one Shopper's Food Warehouse in company chain.
- Recognized as Grind to Great recipient for outstanding performance.
President & Founder
Turso Realty Group
09.2005 - 07.2012
- Boutique brokerage firm under Coldwell Banker United. Licensed Broker in NC & SC.
- Specialized in relocation, investor and residential sale.
- Oversaw team of contractors and worked with in house sales team.
- Sold over 27 million in five years. Circle of Excellence. CBU VIP Club.
- Awarded Rookie of the Year by CBU Ballantyne Office for excellence in customer relations, satisfaction, sales and closed contracts.
- Maintained knowledge of real estate laws, local economies, fair housing, mortgages, financing options, government programs, local zoning, environmental regulations, and building and tax laws.
- Utilized virtual tour software and built websites that drove leads and sales.
- Oversaw work completed by loan officers, attorneys, and other professionals to ensure accuracy.
Asst. Softball Coach, Professor
Florida International University, NCAA DIV I
05.2003 - 08.2005
Head Softball Coach, Athletic. Marketing Dir.
Queens Univ.
07.2000 - 05.2003
Education
M.S. - Health Science Administration
Armstrong Atlantic State University
Savannah, GA05.2000
Bachelor of Arts - Business Administration And Management
Queens University of Charlotte
Charlotte, NC05.1997
Skills
- Quality Standards
- Overseeing Logistics
- High-Pressure Environments
- Project Management
- Project Development
- Budget Development and Management
- Staff Training and Development
- Business Planning
- Multitasking and Organization
- Leadership
- Managing Routines
- Operational Efficiency
Additional Information
Past and Present Community Involvement / Leadership Roles
- Healing Canines (Non Profit Organization) – Treasurer and Advisor, Board Member (NC)
- Core Compassion Project (Non Profit Organization) - Treasurer (NC)
- Cure Search Ultimate Hike (Non Profit Organization) - Participant / Fundraiser / Videographer (NC, SC)
- BBC Pineville (Charlotte, NC) - FM Ambassador
- Charlotte Cobras Fastpitch Team (Non Profit Organization) – Vice President, Head Coach -Dedicated to helping young women achieve their collegiate goals. Over 30 women attended college on scholarship.
- Providence HS - Co-Head Coach 5A high school. Conference Coach of the Year twice.
- Char-Meck Recreational Coaches Association - Public Speaker (Local)
- NCSCA - Public Speaker (State)
- Chi Omega Fraternity (3X Officer, Alumnae)
- Fairfax and Charlotte Chamber of Commerce
- Charlotte Women's Business Leaders
Timeline
President
TurSales, LLC Contracted By Peets Coffee & Tea
10.2013 - 12.2021
Territory Sales Manager
Peet's Coffee & Tea
05.2010 - 10.2013
President & Founder
Turso Realty Group
09.2005 - 07.2012
Asst. Softball Coach, Professor
Florida International University, NCAA DIV I
05.2003 - 08.2005
Head Softball Coach, Athletic. Marketing Dir.
Queens Univ.
07.2000 - 05.2003
M.S. - Health Science Administration
Armstrong Atlantic State University
Bachelor of Arts - Business Administration And Management
Queens University of Charlotte
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