Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites And Social Media
Personality Strengths
Timeline

Marci Willden

Summary

Instructional Design Specialist with 10+ years in instructional design, curriculum development, and eLearning. 18* Experience in Technical Writing. Expertise in Adobe Creative Suite, LMS management, and Agile methodologies. Recognized for strong facilitation and collaboration skills, adept at creating engaging, effective training solutions. Professional with strong background in designing and developing instructional materials for diverse audiences. Adept at utilizing range of educational technologies and methodologies to create effective learning experiences. Known for strong collaboration skills, adaptability to changing project needs, and focus on achieving measurable results. Skilled in curriculum development, e-learning platforms, and multimedia content creation. Recognized for excellent communication, problem-solving abilities, and fostering productive team environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Instructional Designer III

SolersRG
05.2023 - 11.2024
  • Company Overview: SolersRG is a leading provider of innovative solutions for defense and intelligence communities
  • I designed and developed training programs for military personnel
  • Interacted with high-level military leaders as subject matter experts for data collection
  • Developd training analysis documentation for the US Marines, enhancing training effectiveness
  • Conducted needs analysis on existing and future training requirements, ensuring alignment with project goals
  • Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
  • Applied adult learning principles to ensure optimal engagement levels among diverse groups of learners.
  • Implement advanced evaluation strategies to track outcome data, ensuring continuous improvement
  • Enhanced e-learning experience by designing interactive and engaging instructional materials.

Freelance Instructional Designer

Various
12.2016 - 05.2023
  • As a freelance instructional designer, I collaborated with diverse clients to create customized eLearning and in-person training solutions
  • Developed and designed eLearning and in-person courses, enhancing learner engagement
  • Utilized Captivate, Camtasia, and Articulate 360 to develop interactive courseware, including branching and decision trees
  • Created engaging eLearning courses using Storyline to animate and build interaction, increasing learner retention
  • Researched, wrote, and revised digital, print, and eLearning training materials, ensuring content accuracy and relevance
  • Enhanced e-learning experience by designing interactive and engaging instructional materials.
  • Contributed to development of comprehensive employee training courses.
  • Collaborated with subject matter experts to create accurate, relevant, and effective learning content.

Training Specialist| Software Training

Western Alliance Bank
06.2016 - 09.2016
  • Company Overview: Western Alliance is a financial services company
  • Facilitated live classroom, one-on-one, and webinar software training, enhancing user proficiency
  • Managed Learning Management Software (LMS)-BAI, ensuring effective training administration
  • Tracked learning compliance through various evolving spreadsheets and management software, maintaining regulatory standards
  • Identified training needs and interacted with other departments to roll out new software, improving operational efficiency
  • Coordinated all training logistics, ensuring seamless training execution
  • Western Alliance is a financial services company
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Developed training handbooks, computer tutorials and reference materials.
  • Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
  • Trained and mentored over 200 new personnel hired to fulfill bank teller.
  • Created a positive learning environment by incorporating adult learning principles into all instructional designs.

Training Officer and Facilitator | Learning Management

American Homes 4 Rent
12.2015 - 06.2016
  • Company Overview: American Homes 4 Rent is a leading provider of high-quality single-family rental homes
  • Trained and facilitated curriculum on Federal and state laws on Fair Housing, ensuring compliance
  • Managed Learning Management Software (LMS)-BAI, optimizing training delivery
  • Worked under Agile principles and software (JIRA), enhancing project management efficiency
  • Navigated service management software (ServiceNow), improving service delivery
  • American Homes 4 Rent is a leading provider of high-quality single-family rental homes

Technical Writer | Documentation Specialist

08.2005 - 12.2015
  • Worked with multiple industry leaders to produce technical documentation, ensuring clarity and accuracy in communication
  • Produced comprehensive technical documentation for various industries, enhancing user understanding
  • Collaborated with cross-functional teams to gather information, ensuring documentation accuracy
  • Utilized technical writing skills to translate complex information into user-friendly content

Education

Master's Level Coursework - Instructional Design, Adult Education

Jones International

Bachelor of Science - Education

Brigham Young University-Provo

Skills

  • Curriculum Development
  • Proficient in ADDIE Methodology
  • Adobe Creative Suite
  • Application of Agile Practices
  • Interpersonal Communication
  • Compliance Tracking Proficiency
  • Learning Management Software (LMS)
  • Needs Analysis
  • Project Planning
  • Service Management Expertise
  • Technical Writing
  • Training Analysis
  • Training Facilitation
  • Instructional Design
  • Effective Learning Methods
  • Instructional strategies
  • Conceptual Story Mapping
  • E-learning design
  • Learning theory

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved numerous projects by completing with accuracy and efficiency.
  • Collaborated with team of 7 in the development of Banking software upgrade.

Certification

  • Adobe Articulate: Storyline And Rise
  • Instructional Design For E Learning Courses
  • Facilitating And Training
  • Adobe Captivate
  • Training And Facilitation
  • Using Addie For Course Development

Websites And Social Media

https://www.linkedin.com/in/marci-willden

Personality Strengths

  • Conventional - Adheres to established processes and methods
  • Flexible - Adaptable while maintaining stability and success
  • Engaged - Excels in teams and one-on-one interactions
  • Accommodating - Diplomatic and accepting of others' needs
  • Composed - Remains calm under pressure

Timeline

Instructional Designer III - SolersRG
05.2023 - 11.2024
Freelance Instructional Designer - Various
12.2016 - 05.2023
Training Specialist| Software Training - Western Alliance Bank
06.2016 - 09.2016
Training Officer and Facilitator | Learning Management - American Homes 4 Rent
12.2015 - 06.2016
Technical Writer | Documentation Specialist -
08.2005 - 12.2015
Brigham Young University-Provo - Bachelor of Science, Education
Jones International - Master's Level Coursework, Instructional Design, Adult Education

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Marci Willden